Inside Sales Representative/Customer Service

AP Air, Inc. in Redding, CA is looking to hire an enthusiastic, driven inside sales representative to generate leads and drive sales. The inside sales representative's responsibilities include, but are not limited to, submitting regular sales reports to management, informing potential and existing customers of product features and benefits. You should also be able to create, as well as present, persuasive sales proposals to customers to encourage sales and repeat business.

To be successful as an inside sales representative, you should be persuasive and have excellent negotiation skills. Ultimately, an exceptional inside sales representative should be able to demonstrate effective communication, customer service and sales skills to continually meet or exceed sales targets.

Inside Sales Representative Responsibilities:

Interact with customers to provide information about products, services and our website, process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction and to ensure excellent service standards.

- Building and sustaining long-lasting relationships with new and existing customers based within an assigned sales territory.

- Take orders and answer questions from customers, including order entry into internal system.

- Research and solve customer questions/inquiries.

- Open and maintain customer accounts by recording account information.

- Continually meeting or exceeding sales targets by selling company products to new and existing customers.

- Maintaining an accurate record of all leads, customer accounts, and sales in company database.

- Work with and communicate with team members and technical department.

- Recommend improvements in processes and procedures for sales and account acquisitions.

- Strategically negotiating with potential and existing customers to close sales and increase customer base.

Experience/Qualities Desired

- Excellent communication and listening skills

- Proficiency in all Microsoft Office applications

- Strong consultative sales skills

- Verbal and written communication skills

- Detail and Customer Service orientated

- Ability to work with team members and other departments

- Pleasant and professional presentation

- Excellent organization skills and strong attention to detail

- Ability and willingness to learn

- Reliable

- Ability to work under pressure

- Ability to multi-task, prioritize and manage time effectively

- Ability to identifying problems and review related information to develop and evaluate options and implement solutions.

If interested, please apply on Indeed or stop by and apply in person between 8am – 5pm Monday - Friday at 1101 Center St, Redding CA 96001.

Job Type: Full-time

Pay: $17.50 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Education:

• High school or equivalent (Preferred)

Experience:

• Inside sales: 1 year (Preferred)

Work Location: In person