What are the responsibilities and job description for the Intake Manager position at APEX Recovery Rehab?
Apex Recovery, an innovative and integrative treatment center, has an exciting career opportunity for individuals with extensive sales experience as well as an understanding of the Addiction Treatment field. We are seeking candidates, with the necessary skills, to apply for our position for Intake Coordinator.
Position Summary:
The Intake Coordinator will work with the Intake Director to coordinate all aspects of the client intake process. The Intake Coordinator will be responsible for establishing and maintaining positive relationships with potential admits and referral sources. As well as, respond to client's requests and concerns and manage the insurance verification and authorization process. The Intake Coordinator will also be expected to work with clients from beginning of treatment through discharge with accurate case conceptualization of long-term needs.
REQUIREMENTS:
-Ideal candidate should have a bachelor's Degree in Social Work, Sociology, Psychology, or other Human Services related field; Additionally, applicants with extensive sales/business development experience are encouraged to apply.
-Understanding of insurance companies and verification of insurance benefits a plus.
-Excellent customer service and communication skills are required.
-At least 2 years of experience in Behavioral Health, preferably in addiction and recovery.
-Availability for some evening hours and possible weekend hours.
ESSENTIAL JOB FUNCTIONS:
-Coordinate daily client referral through telephone screening of calls in order to obtain personal and demographic information and development of rapport with each caller through answering questions and concerns.
-Coordinate intake process, including completing basic assessments and scheduling of intake.
-Ensure compliance with all State, Federal and referral/intake regulatory requirements for behavioral health and addiction recovery centers.
-Ensures maximum reimbursement through participation in insurance verification and authorization process.
-Negotiates service pricing with insurance Case Managers and other payers within established financial parameters in collaboration with the leadership team at Apex with understanding of the concept of medical necessity.
-Maintain comprehensive working knowledge of Agency contractual relationships and ensure that clients are admitted according to contract provisions.
-Assess discharge needs of each person served and coordinates discharge planning activities to ensure continuing care supports are in place as needed.
-Collaborates with the treatment team to meet discharge goals.
-Represent the program and company within the community through outreach and business development.
-Participate in the after hours on-call schedule as assigned by the leadership team.
Compensation/Salary will be dependent on experience.
Apex Recovery offers a variety of benefits to full time employees, including: Health, Dental, and Vision Insurance, Paid Sick Time, and Accrued Vacation.
Apex Recovery, LLC. is an Equal Opportunity Employer.