Tier I Service Desk Tech

Job#: 2044318

Job Description:

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.

Position: Tier I Service Desk
Location: Orlando FL preferred
Duration: 6 months with extensions
Pay Rate Range: $23/hour
Project Description:

• Onboarding another company into their company
• Setting up applications, logins, troubleshooting apps that they need access to
• Onboarding, installation, troubleshooting,
• Teams meetings
• 170 people - just finished phase 1 and moving closer to phase 2, going to happen to other parts of company and going to be more than that

Day to Day Responsibilities/typical day look like:

• Morning meeting - 9:30a everyday - whats happening, whats left, who do we need to reach out to, etc
• Once they finish tasks will verify with amy everything is done
• If nothing else is needed will jump into call queue for regular level 1
• Will be teams meeting set up to help users with issues they're having - troubleshooting with users after the meetings and what not

Selling Points for Candidates: large and growing company. Contract extensions and permanent employee conversion likely.
Requirements:
1. Active Directory
2. O365/Exchange
3. Office Suite
Plusses:
1. ServiceNow is a plus
2. SCCM

*Please note that as a contract employee of Apex Systems, benefits include the below with employee contribution*

• Health
• Dental
• Vision
• Life Insurance; Short Term Disability
• Hospitalization Coverage
• Direct Deposit
• Weekly Pay Periods
• Training and Development Programs
• 401k

Referral Program

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.