What are the responsibilities and job description for the Account Manager position at APMEX?
Job Details
Description
Hybrid Schedule -- Work from home up to 3 days per week!
APMEX is a multibillion-dollar eCommerce company that is the leader in Precious Metals. Our customers love our selection and service – our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry while small enough to listen to and care about our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! See why APMEX was "Voted as one of the Best Places To Work in Oklahoma!"
Specialty Account Managers at APMEX are responsible for placing sales and purchasing orders for clients. They buy and sell precious metals such as gold, silver, platinum, and palladium. In addition, this position will help maintain APMEX clients by building client relationships through superior customer service, consistent communication, and market updates.
Responsibilities:
- Answer inbound sales call and provide education on various product lines that are suitable for the client's investment goals
- Answer inbound purchasing calls to assist the client with the items they're looking to liquidate
- Analyze the needs of prospective clients and quote pricing accordingly
- Maintain a database of leads and referrals
- Manage a complete sales/purchasing cycle from prospecting, placing the order, and delivery
- Be current and up to date on the financial market
- Proactively anticipate client(s) needs and assess risk
- Place outbound calls as required to follow up on potential transactions
- Respond to Retail Purchasing email quotes
- Diagnose, research, and resolve client concerns and requests
Qualifications
Education: Bachelor's degree in Sales, Marketing, Communications, Business Administration or any related field is preferred, or an equivalent combination of education and experience.
Experience:
- 1 years of professional experience in fields such as Sales, Purchasing, and Marketing is preferred
- Prior call center experience is preferred
- Data entry and reporting experience is preferred
Computer Skills: Experience with Microsoft Word, Outlook, and Excel
Salary : $42,000 - $48,000
