What are the responsibilities and job description for the Networking Technician position at Appalachian State University?
Posting Details
Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.
Position Summary Information
Classification Title Networking Technician
Working Title Networking Technician
Working Location (City, State) Boone, NC
Job Category 3
Position Number 028671
Department Information Technology Service - 205400
Description Of University
Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.
Minimum Qualifications
Graduation from a two-year technical school with a degree in electronics, networking, or a closely related degree. Experience in the field of work related to the position’s role may be substituted on a year-for-year basis.
Special Note: This is a generalized representation of positions in this class and is not intended to reflect essential functions per ADA . Examples of competencies are typical of the majority of positions, but may not be applicable to all positions.
Degrees must be received from appropriately accredited institutions.
License/Certification Required
Essential Job Functions
Network Infrastructure & Control Systems ( NICS ) provides technical computer networking infrastructure support to authorized users for access to the university communications backbone. This includes the design, installation, monitoring, and support of specialized communications equipment attached to the campus backbone as well as access to external networks. Network security, network user registration, and network configuration functions are provided and coordinated by NICS . NICS supports and configures all switches, wireless access points, and routers that make up the university data network backbone. NICS supports a fully meshed, 10 gigabit backbone with multiple gigabit ethernet building uplinks and is involved in research and development of new networking technologies. NICS is responsible for reliable connectivity and administration of the campus network as well as access to the Internet.
Job Duties & Responsibilities of the Networking Technician include:
Knowledge, Skills, & Abilities Required For This Position
Completion of a four (4) year Electronics Degree Program and two (2) years experience in the installation, testing, and maintenance of telecommunications network systems, electric components or fire alarm systems.
Type of Position Permanent Full-Time
Staff/Non-Faculty Staff/Non-Faculty
Appointment Type 1.0
Work Schedule/Hours
7:00 a.m. – 4:00 p.m. Monday through Friday. Subject to be on call 4:00 p.m. to 7:00 a.m. Monday through Friday and all day Saturday and Sunday on a rotating basis.
The employee is to serve in the on-call rotation for ITS Infrastructure. This will consist of being on-call 24 hours/7 days for emergencies once every six weeks.
Number of Hours Per Week 40
Number of Months Per Year 12
Mandatory Staff Yes
Physical Demands of Position
Employee will be subject to several extremes of heat, cold, dust and dirt on a daily basis. Heavy lifting in excess of 50-100 pounds is also required on a limited basis.
Employee will use ladders on a daily basis.
Overall Competency Level Journey
Salary Grade Equivalency IT02
Salary Range
Anticipated Hiring Range $54,820-$60,013
Required Functional Competencies To Successfully Perform Job Duties.
Technical Knowledge: Understands the integration of operating systems and platforms. Understands the relationships in data network design and campus multimedia network infrastructures and integration with local service provider networks. Understands the operation of network hardware and software. Ability to understand functional system integration.
Technical Solution Development: Works with own specialty and has the ability to integrate and coordinate with other specialists. Demonstrates application of the technology.
Technical Support: Solves routine and advanced problems with little help from technical experts. Exhibit good workmanship and communication with co-workers is necessary to coordinate work efforts and to resolve work order requests.
Pay will be commensurate with applicant competencies, budget, equity and market considerations.
Posting Details Information
Posting Date 05/22/2024
Closing Date 06/19/2024
Competency Level Statement If no applicants apply who meet the required competencies, then management may consider other applicants at a lower competency level.
Special Instructions to Applicants
Please attach required documents:
Search Chair Email mcleanma@appstate.edu
Applicant Pool Preference External (Post on the Web)
Posting Number 201502621P
Quick Link https://appstate.peopleadmin.com/postings/46197
Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.
Position Summary Information
Classification Title Networking Technician
Working Title Networking Technician
Working Location (City, State) Boone, NC
Job Category 3
Position Number 028671
Department Information Technology Service - 205400
Description Of University
Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.
Minimum Qualifications
Graduation from a two-year technical school with a degree in electronics, networking, or a closely related degree. Experience in the field of work related to the position’s role may be substituted on a year-for-year basis.
Special Note: This is a generalized representation of positions in this class and is not intended to reflect essential functions per ADA . Examples of competencies are typical of the majority of positions, but may not be applicable to all positions.
Degrees must be received from appropriately accredited institutions.
License/Certification Required
Essential Job Functions
Network Infrastructure & Control Systems ( NICS ) provides technical computer networking infrastructure support to authorized users for access to the university communications backbone. This includes the design, installation, monitoring, and support of specialized communications equipment attached to the campus backbone as well as access to external networks. Network security, network user registration, and network configuration functions are provided and coordinated by NICS . NICS supports and configures all switches, wireless access points, and routers that make up the university data network backbone. NICS supports a fully meshed, 10 gigabit backbone with multiple gigabit ethernet building uplinks and is involved in research and development of new networking technologies. NICS is responsible for reliable connectivity and administration of the campus network as well as access to the Internet.
Job Duties & Responsibilities of the Networking Technician include:
- Perform skilled work in the installation, testing, and maintenance of a variety of telecommunications fiber optic, broadband coaxial cable, and twisted pair cable network systems, fire alarm and security systems, and other electronic equipment.
- Responsible for working with departments on scheduling to avoid disruptions and prompt response time to departments.
- Communicate with co-workers to coordinate work efforts and resolve work order requests.
- Communicate with customers to discuss alternative technical solutions.
- Assist with the coordination of project planning for large project installations or enhancements of advanced technologies. Will coordinate small projects as assigned from planning to completion.
Knowledge, Skills, & Abilities Required For This Position
- Must have a thorough understanding of the installation, design, testing, maintenance, and termination of various network cabling such as fiber optic cable, broadband coaxial cable, and ethernet data cable
- Must be able to install, troubleshoot, and repair data drops
- Technicians must have good communication skills as they will consult with clients to determine future network systems requirements and their costs
- Technicians are also required to be able to start the resolution of Networking Issues, and either provide a solution independently or as part of the Networking Team
- Should possess basic troubleshooting knowledge of low voltage applications such as access control, security, and relay logic systems
Completion of a four (4) year Electronics Degree Program and two (2) years experience in the installation, testing, and maintenance of telecommunications network systems, electric components or fire alarm systems.
Type of Position Permanent Full-Time
Staff/Non-Faculty Staff/Non-Faculty
Appointment Type 1.0
Work Schedule/Hours
7:00 a.m. – 4:00 p.m. Monday through Friday. Subject to be on call 4:00 p.m. to 7:00 a.m. Monday through Friday and all day Saturday and Sunday on a rotating basis.
The employee is to serve in the on-call rotation for ITS Infrastructure. This will consist of being on-call 24 hours/7 days for emergencies once every six weeks.
Number of Hours Per Week 40
Number of Months Per Year 12
Mandatory Staff Yes
Physical Demands of Position
Employee will be subject to several extremes of heat, cold, dust and dirt on a daily basis. Heavy lifting in excess of 50-100 pounds is also required on a limited basis.
Employee will use ladders on a daily basis.
Overall Competency Level Journey
Salary Grade Equivalency IT02
Salary Range
Anticipated Hiring Range $54,820-$60,013
Required Functional Competencies To Successfully Perform Job Duties.
Technical Knowledge: Understands the integration of operating systems and platforms. Understands the relationships in data network design and campus multimedia network infrastructures and integration with local service provider networks. Understands the operation of network hardware and software. Ability to understand functional system integration.
Technical Solution Development: Works with own specialty and has the ability to integrate and coordinate with other specialists. Demonstrates application of the technology.
Technical Support: Solves routine and advanced problems with little help from technical experts. Exhibit good workmanship and communication with co-workers is necessary to coordinate work efforts and to resolve work order requests.
Pay will be commensurate with applicant competencies, budget, equity and market considerations.
Posting Details Information
Posting Date 05/22/2024
Closing Date 06/19/2024
Competency Level Statement If no applicants apply who meet the required competencies, then management may consider other applicants at a lower competency level.
Special Instructions to Applicants
Please attach required documents:
- Cover Letter
- Resume
- List a minimum of 3 professional references with contact information on the application
Search Chair Email mcleanma@appstate.edu
Applicant Pool Preference External (Post on the Web)
Posting Number 201502621P
Quick Link https://appstate.peopleadmin.com/postings/46197
Salary : $54,820 - $60,013
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