Job Posting for Parking Control Officer Day Shift at Appalachian State University

Posting Details

Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.

Position Summary Information

Classification Title

Property Security Officer

Working Title

Parking Control Officer Day Shift

Working Location (City, State)

Boone, NC

Job Category

Position Number

064921

Department

Parking & Transportation - 430100

Description of University

Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.

Minimum Qualifications

High School diploma or equivalency and demonstrated possession of the competencies necessary to perform the work. Some positions may require valid N.C. driver’s license. Note: This is a generalized representation of positions in this class and is not intended to identify essential work functions per ADA. Examples of competencies are primarily those of the majority of positions in this class, but may not be applicable to all positions.

License/Certification Required

Essential Job Functions

Employee is responsible for performing a multitude of services related to parking and traffic control on the Appalachian State University campus.
These services include:

Issuing parking citations
Immobilizing vehicles with mechanical booting devices
Arranging for the towing of vehicles
Controlling parking for various University events
Providing limited assistance to stranded motorists on campus.

Knowledge, Skills, & Abilities Required for this Position

Must have a valid driver’s license with no major violations, and possess the driving skills necessary to operate patrol vehicles safely in very confined parking areas with high volumes of both vehicular and pedestrian traffic.
Must have impeccable customer service skills, as employee will be frequently welcoming very special guests to the campus, such as trustees, high level donors, and other dignitaries.
Must have the ability to perform duties in stressful situations, including working outdoors for long hours while enduring extreme weather conditions.
Employee must possess the level of technical skill necessary to operate advanced parking software applications, such as those used for the department’s License Plate Recognition system.
Must also possess, or have the ability to earn and maintain a Traffic Control Certificate.

Preferred Qualifications

Prefer at least one (1) year of work experience with a parking services operation at a university, municipality, or hospital.

Type of Position

Permanent Full-Time

Staff/Non-Faculty

Staff/Non-Faculty

Appointment Type

1.0

Work Schedule/Hours

The standard weekday schedule for normal duties is Monday through Friday from 7:00 am until 3:30 pm. However, additional hours are frequently required to provide coverage for special events at night and on weekends. Events such as football games, concerts, and graduation ceremonies typically require working on Saturdays for an additional 10 – 12 hours. Work weeks that exceed 50 hours are fairly common, particularly during the fall semester.

Schedules may be frequently altered in order to provide coverage for special events throughout the year.
Events such as football games, concerts, and graduation ceremonies typically require working 10-12 hour shifts on weekends.
Work weeks that exceed 50 hours are fairly common, particularly during the fall semester.

Number of Hours Per Week

Number of Months Per Year

Mandatory Staff

Yes

Physical Demands of Position

Employee must be capable of standing and walking on pavement for extended periods of time, and doing so in very harsh weather conditions, including rain, sleet, snow, high wind, and bitterly cold temperatures. 10 to 12 hour days are not uncommon while working special events on campus. Employee must also be capable of applying and removing a wheel immobilization device, as well as lifting and placing sign barricades, crowd control barriers, and traffic cones weighing as much as 30 lbs. on a repetitive basis.

Overall Competency Level

Journey

Salary Grade Equivalency

Salary Range

Anticipated Hiring Range

$36,213 - $39,962

Required Functional Competencies to Successfully Perform Job Duties.

Security, Patrol, and Enforcement: 1. Patrols, monitors, and guards an area with a higher assessed risk. 2. Issues warnings or citations. Assists in emergency response. 3. Provides support for special events; controls and directs traffic of people and vehicles; erects barricades; provides motorist assistance.

Communication: 1. Communicates regarding issues that require some judgment or interpretation. Explains policies, rules, and regulations with tact and courtesy. 2. Completes reports; writes citations. 3. Interacts with co-workers, supervisors, emergency response personnel, university officials, and the general public to provide assistance and relay information.

Decision Making: 1. Analyzes situations in order to make quick, sound decisions; recognizes critical incidents; initiates action based upon acquired information and knowledge of operating procedures.

Pay will be commensurate with applicant competencies, budget, equity and market considerations.

Posting Details Information

Posting Date

03/08/2024

Closing Date

05/28/2024

Competency Level Statement

If no applicants apply who meet the required competencies, then management may consider other applicants at a lower competency level.

Special Instructions to Applicants

Please provide a cover letter, resume, and a minimum of 3 professional references with contact information.

Search Chair Name

Mary Shepherd

Search Chair Email

shepherdmm@appstate.edu

Applicant Pool Preference

External (Post on the Web)

Posting Number

201502554P

Quick Link

https://appstate.peopleadmin.com/postings/44981

Salary : $36,213 - $39,962

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Parking Control Officer Day Shift

Job Posting for Parking Control Officer Day Shift at Appalachian State University

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