What are the responsibilities and job description for the Regional Manager, Channel Retail position at Apple?
Summary
Posted:
Role Number:200546216
Home Office: Yes
As a Regional Manager, you are a leader and an inspirational coach. You spend your days working alongside your team, coaching, developing and role-modeling the behaviors of a successful sales person. You help your team build impactful relationships across multiple partner resellers while cultivating your own relationships with partner senior leadership. Adaptable and flexible by nature, you’re a clear and direct communicator and dedicated to making an impact with others.
Through your leadership and influence, you will inspire and motivate your team and partners to exceed their goals. You will review and communicate business results and promotions daily with your team and partners to grow share. You will focus on achieving sales results — discovering new opportunities to grow the Apple business, enhance business partner relationships, and enrich customers’ lives through Apple products.
In this position, you will manage a specific region of communities in the Northeast division. Your work schedule will typically run Tuesday through Saturday, however we do require flexibility as this will change based on business needs. To ensure that you are reasonable proximity to the majority of your communities, you will need to live within 60 miles of the job posting location.
Description
In this role, you will:
- Lead and develop a diverse team of individuals responsible for driving Apple’s business and achieving peak performance in revenue and objectives across an assigned region of communities.
- Ensure that business operations run seamlessly and the Apple customer experience is exceptionally delivered through your committed leadership and role modeling.
- Provide encouragement and support to team members, including communicating individual and team goals, identifying areas for mentoring and guidance, and implementing development programs for the team to build vital skills and knowledge to achieve performance targets.
- Hold your team accountable for ensuring all Apple fixtures, product exposures and merchandising elements in a region are up to date and maintained according to Apple's standards and planogram per store; This includes inspecting and driving effective merchandising roll-out and compliance through oversight, coaching, surveys, and quality audits.
- Develop impactful relationships with country partners and senior leadership to develop joint sales, business, and marketing plans to grow Apple products and our range of accessories.
- Report performance against targets based on competitive market trends and provide meaningful insights, recommendations, and feedback.
Minimum Qualifications
- Typically requires a minimum of 8 years of related experience
- Ability to build, lead, and develop inclusive teams and attract and retain talent through performance management, coaching, guidance, and support
- Outstanding collaboration and influencing skills
- Ability to communicate effectively, engage actively, and build strong relationships internally and externally by instilling trust and integrity
- Ability to motivate and inspire others, articulate vision and purpose, and advocate for Apple’s values
- Passion for continuous improvement with the curiosity to uncover gaps, resilience to manage ambiguity, and drive to optimize processes and create solutions
- Ability to set the pace for teams by energizing a sense of collaboration, urgency, quality and priority
- Bachelor’s degree or equivalent experience
Key Qualifications
Preferred Qualifications
- Empathy and resilience to support the needs of a diverse team, navigate ambiguity, and embrace change
- Understanding of the channel reseller market, consumer and carrier technology industry, and/or partner landscape is desirable
- Background in technology sales, solution-based selling, or similar role leading teams to attain revenue targets and drive business growth is a plus
- Prior people management experience is strongly desired
Education & Experience
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.
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