What are the responsibilities and job description for the Convenience Store Manager position at Applegreen USA?
The Store Manager will oversee a retail location’s staff and activities to achieve a profitable store location. The Store Manager will be responsible for the day to day running of the store including stock control, overheads, staff, gross profit and reporting.
Duties/Responsibilities:
Staff management: interview, selection, and training of all staff for the retail location.
Organizes and oversees the schedules and work of staff
Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed by company policies
Ensure store standards are consistently improved in terms of housekeeping, merchandising, presentation and service
Hold regular communication meetings with staff to ensure all plans are carried out.
Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships
Ensures inventory data is correct by performing spot inventory counts and checks
Collaborates with regional managers to develop, coordinate, and identify cost-effective advertising and hiring strategies
Ensures that the store always looks clean and inviting.
Achieve Gross Profit Margin, Net Margin and Sales Targets as agreed with District Managers
Performs other related duties as assigned
Required Skills/Abilities:
Excellent verbal and written communication skills
Strong leadership and management skills with ability to motivate staff
Experience working to targets, KPI’s and measurements
Understanding of P&L and financials
Excellent customer service abilities and positive attitude
Flexible and open schedule
Education and Experience:
High School/GED required
Customer service experience required
Retail management experience highly preferred
Physical Requirements:
Frequent standing for long periods of time
Must be able to lift 25-50 pounds at times
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities my change at any time with or without notice.
Applegreen is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Applegreen prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination.