What are the responsibilities and job description for the Store Manager position at Applegreen?
Company Introduction:
We have been growing our sites and spreading our warm Irish welcome across the North East and South East of the United States. We always strive to look after the needs of our customers, long-distance travelers, tourists, and locals alike. It’s in our nature to make a positive contribution to the communities we serve.
Overview:
The Store Manager will oversee a retail location’s staff and activities to achieve a profitable store location. The Store Manager will be responsible for the day to day running of the store including stock control, overheads, staff, gross profit and reporting.
Requirements:
Required Skills/Abilities:
- Excellent verbal and written communication skills
- Strong leadership and management skills with ability to motivate staff
- Experience working to targets, KPI’s and measurements
- Understanding of P&L and financials
- Excellent customer service abilities and positive attitude
- Flexible and open schedule
Education and Experience:
- High School/GED required
- Customer service experience required
- Retail management experience highly preferred
Physical Requirements:
- Frequent standing for long periods of time
- Must be able to lift 25-50 pounds at times
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Applegreen is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Applegreen prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination.
Duties/Responsibilities:
- Staff management: interview, selection, and training of all staff for the retail location.
- Organizes and oversees the schedules and work of staff
- Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed by company policies
- Ensure store standards are consistently improved in terms of housekeeping, merchandising, presentation and service
- Hold regular communication meetings with staff to ensure all plans are carried out.
- Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships
- Ensures inventory data is correct by performing spot inventory counts and checks
- Collaborates with regional managers to develop, coordinate, and identify cost-effective advertising and hiring strategies
- Ensures that the store always looks clean and inviting.
- Achieve Gross Profit Margin, Net Margin and Sales Targets as agreed with District Managers
- Performs other related duties as assigned