Application Processor
Job Posting for Application Processor at AppleOne Employment Services
Job Title: Application Processor
Location: Aiken, SC (on-site position)
Pay: $15/hr
Hours: Monday-Friday, 8:30 am to 5 pm
Are you a detail-oriented individual with a passion for making a positive impact on people's lives? We have an exciting opportunity for you as an Application Processor in Aiken, SC!
Job Description:
As an Application Processor, you will play a crucial role in determining individual and family eligibility for our program. Your responsibilities will include collecting and evaluating documentation from applicants to ensure the integrity of the program. After a period of classroom-style training, you will have your own cubicle-style work area in our local center.
Key Responsibilities:
-Evaluate documentation to determine eligibility accurately and efficiently.
-Use critical thinking skills to apply training and make determinations.
-Occasionally communicate with customers by phone for clarification or additional information.
-Navigate between systems and multiple screens daily.
-Ensure proficiency in processes, policies, procedures, and system updates.
-Monthly review of metrics/KPIs to ensure accurate and timely determinations.
-Receive one-on-one coaching for continuous improvement.
Requirements:
-Familiarity with computers and standard Microsoft Office software.
-Basic mathematical computation skills.
-Detail-oriented with the ability to maintain confidentiality.
-Best-in-class customer service skills.
Salary : $15
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