What are the responsibilities and job description for the Collections Specialist position at Aquarius Professional Staffing?
What you will be doing as the Collections Specialist:
- Responsible for the follow-up performed on insurance balances accounts to ensure payment without delay is received from the insurance companies
- Resolve balance on assigned accounts including using insurance web sites, phone calls, collection letters, referral to agency and financial assistance program, and discussing with supervisor and manager.
- Perform collections activity based on collection queue/production goals.
- Maintain a working knowledge of client policies and procedures.
- Review every account on receivable report and take appropriate action with insurance according to departmental procedures
- Review insurance payment, enter any payment-related allowances and transfer whatever is patient responsibility
- Ensure timely billing
- Resolve outstanding insurance balances by using various collection techniques to follow up with guarantors and third party carriers
What you will need as the Collections Specialist:
- High school diploma or equivalent.
- Minimum 1 year experience in collections, medical billing, customer service in a medical setting, or equivalent with a proven track record of meeting production goals on a regular basis.
- Experience in insurance, collections, or related area preferred.
- Experience in providing training and feedback to less experienced collectors.
- Experience with standard office software products a must.
- Experience with Microsoft Office suite and standard office equipment (copier, fax machine) a must.
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