What are the responsibilities and job description for the Customer service manager position at Aquatechswim?
AquaTech Swim is currently hiring Customer Service Managers to oversee and maintain exceptional customer service and customer accounts for our amazing swim school.
We offer full paid training to all our managers.
Apply (by clicking the relevant button) after checking through all the related job information below.
At AquaTech Swim, we believe in providing opportunities for long-term employment, which is why we are not looking for seasonal employees.
We are seeking passionate individuals who are interested in a fulfilling career with us.
Customer Service Manager Pay : $22 per hour
Customer Service Manager Schedule : We are looking for full-time managers who can enjoy a consistent 5-day workweek, including at least one weekend day on a regular basis.
Weekly shift options area :
- Mondays through Fridays : 12 : 30 PM - 9 : 00 PM
- Saturdays through Sundays : 8 : 00 AM - 4 : 30 PM or 12 : 00 PM - 8 : 30 PM
Customer Service Manager Qualifications :
- We are looking for high school graduates who are 18 years of age or older.
- Successful candidates should have at least 1 year of proven customer service or leadership experience.
- Excellent communication and interpersonal skills, with the ability to relate well to diverse groups.
- Strong listening and problem-solving skills.
- We are seeking tech-savvy individuals who can quickly learn new technology. Technology we use : iClass Pro, Slack and Salesforce.
- Maintain transparent communication by appropriately sharing company information through company blessed channels of communication.
- Attract potential customers by answering questions about AquaTech Swim offerings.
- Assist customers by creating accounts, modifying existing accounts, signing up for services, or updating account information.
- Problem-solve and resolve customer complaints and find the best solutions to any issues that arise.
- Keep our valued customers updated on lesson progress, goal achievements, and graduations.
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Last updated : 2024-09-30
Salary : $22