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Service Coordinator

Aquatic Service, Inc.
San Juan Capistrano, CA Full Time
POSTED ON 5/15/2024

Job Overview:
We are seeking a dedicated and compassionate Service Coordinator to join our team. As a Service Coordinator, you will be responsible for managing and coordinating repair jobs for our route service division. This role requires strong organizational skills, the ability to multitask, and excellent communication skills.

Duties:
· Provide customer service via phone and/or email

· Daily review of completed jobs, scheduling, ordering materials, and logistics coordination for all route repairs

· Reviewing profitability reports of all closed out jobs to ensure all costs are accurate

· Identifies and communicates any concerns or changes on approved quoted work ensures we are billing accurately, and all cost are added to each job

Experience:
· Minimum Education: High school diploma or General Education Diploma (GED) or, related experience and/or training

· Minimum Experience: 3 years scheduling or dispatching

· Flexibility

· Technical capacity

· Customer/client focus

· Communication proficiency

· Organizational skills

· Phone etiquette

· Ability to look at a computer screens for up to eight hours

· Ability to see in color

We offer competitive pay based on experience. This is a full-time position with benefits including health insurance, paid time off, and retirement plans. If you believe in elevating your professional career, we encourage you to apply for this position.

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift

Work Location: In person

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