Project Manager, Retail Advocacy Team

Summary

As a Project Manager, you’ll support the Retail Advocacy team (RAd) within Client Retail Marketing by coordinating multiple programs and initiatives focused on retail associates for global retail partners. In this role, you'll be comfortable and familiar with content production, localization and stakeholder management and able to manage complex projects with multiple deliverables.
 

Tasks and responsibilities

Project management (50-60%)

·         Directly manage projects, build and maintain processes  and templates to standardize methods and best practices across the team

·         Drive Global Advocacy programs to markets and support a strategy that scales account work for global usage.

·         Get highly familiarized with country markets including major partners/accounts that are serviced, nuances within each market and build relationships with POCs

·         Create and update decks to kick off campaigns and service as a POR for all markets leveraging global work

·         Fill in for team gaps as might be needed for coverage purposes supporting launch

Team comms & processes (20-30%)

·         Manage Retail Advocacy team site with useful links, documentation and resources to allow ‘self-serve’ access to RAd work product by regional and xfn stakeholders

·         Ensure team adherence to file naming conventions, folder structures, and access permissions, in partnership with agency teams and other stakeholders

·         Coordinate various internal communications, such as weekly RAd newsletters, including managing recipient lists

·         Serve as RAd program coordinator for Retail Attic swag portal, partnering with HH Global 

Localization coordinator (10-20%)

·         Serve as the team coordinator for localization processes and workflow. 

·         Identify process improvements, capture and lead adoption of best practices, and manage RAd interaction with DSM L10N and agency partners. 

Team ops (5-10%)

·         Maintain relevant team trackers (OOO, birthdays)

·         Manage the agenda for weekly team meetings
 

Skills and requirements

·         BA/BS degree required.

·         Minimum 3 years of experience managing global marketing programs

·         Positive attitude with a team player mentality

·         Slide deck wizard needed: Ability to create and build slide decks as well as visually ‘perfect’ existing slide decks

·         Strong project/program management skills with the ability to prioritize and complete multiple tasks from multiple team members, and follow through with team members to achieve group as well as individual goals. Agency experience is a plus.

·         Able to grow positive working relationships with a diverse group of stakeholders and  colleagues at all organizational levels.

·         Outstanding communication skills with demonstrated content production and management experience; 

·         Demonstrated experience producing project plans and materials and strong presentation design skills.

·         Experience using Google products including Hangouts, Gmail, Calendar, Docs, Sheets.

·         Experience with project management and process design software such as Wrike and Lucidchart is a plus. 

·         Flexible, proactive, responsible and detail-oriented.

·         Able to grow positive working relationships with a diverse group of stakeholders and colleagues at all organizational levels 

·         Ability to thrive in an ambiguous and dynamic environment, work autonomously and solve problems.