Lead operator

Job Description

The Events Operator Lead is responsible for the oversight and coordination of all aspects of an event facilitated by the Catering Team including event set-up, execution, and clean up.

This position will work closely with the Catering Director, Manager, hourly staff, and back of house team members to ensure guest and client expectations are exceeded.

COMPENSATION : The hourly rate for this position ranges from $19.00 to $21.00, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.

This is Aramark's good faith and reasonable estimate of the range of compensation for this position as of the time of posting.

If hired, employee will be in an "at-will position" and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department / team performance, and market factors.

Job Responsibilities

• Collaborate with the Catering Director and Manager to plan and execute events according to client specifications and Aramark standards.
• Coordinate with catering staff to ensure event set up, execution, and breakdown is completed timely and in accordance with client specifications and Aramark standards.
• Communicate professionally with clients before, during, and after events to address any concerns or special requests.
• Handle any issues or conflicts that may arise during events, escalating to management as needed.
• Ensure service areas are maintained throughout the event including replenishment of product, cleanliness, and overall appearance.
• Verify all catering staff are following safety, sanitation, and security protocols in accordance with Health Department, Aramark, and Client requirements, and addressing / escalating any concerns as appropriate.
• Maintain a positive and professional attitude at all times towards guests, clients, and co-workers, representing the venue and event in a positive light.
• Provide excellent customer service at all times .
• Ensure security of company assets

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers.

To meet our commitments, job duties may change, or new ones may be assigned without formal notice.

Qualifications

• Previous experience as a banquet server or in a food service role required.
• Previous experience as a supervisor in a related role preferred.
• Demonstrates excellent professionalism.
• Demonstrates excellent communication and interpersonal skills, both written and verbal
• Requires ability to problem-solve in a fast-paced environment.
• Requires ability to work independently with limited supervision.
• Working knowledge of food safety principles and procedures
• Must be able to obtain a food safety certification.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and / or extended walking and standing.

This role may also require uniforms and / or usage of Personal Protective equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company.

We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world.

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

Learn more about working here at http : / / www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .

Last updated : 2024-05-16