What are the responsibilities and job description for the General Manager position at Arbys?
GENERAL MANAGER JOB DESCRIPTION
It starts with you.
You bring the enthusiasm, passion and desire to delight each team member. Our restaurant teams take pride in collaborating and achieving more together because they understand that each individual is an important part of the recipe for success, and you will lead that team. Every one of our team members takes pride in the product, service and experience that they provide. And of course, we reward and recognize this performance on an ongoing basis.
How do you Inspire Smiles through Delicious experiences?
It starts from the moment the guest walks in the door, making them feel warm, welcomed and refreshed. You then proceed to delight them by providing exceptional hospitality by treating them like a guest in your home. Attentive service is just the beginning. We're passionate about our food and providing an exceptional experience by serving, refreshing and delighting each and every guest.
Candidates should exhibit the following behaviors:
General Managers are responsible for the overall operations of an Arby's® restaurant, including management and team staffing and training; insuring service, quality, cleanliness, and safety standards; regulatory compliance; and adequate performance on all financial and operational measures. General Managers typically work 10-hour shifts, standing most of the time. The position requires pushing, pulling, stretching, reaching, bending, continuous bilateral use of fingers and wrists, and the ability to lift 25 to 40 pounds. The General Manager must be able to communicate through verbal and written means with employees, supervisors, guests, and vendors and be able to accurately complete manual and computer-based bookkeeping, paperwork, and other record keeping.
Benefits: We offer amazing benefits to our employees, such as the following:
- Medical, Dental and Vision benefits
- Voluntary Short Term & Long-Term Disability Insurance
- Company paid Life Insurance
- 401K contribution match of $.25 for each $1.00 contributed up to 8%.
- Two week's paid vacation (to start!)
- Flexible schedules – no early mornings and no super late nights
- Free shift meals and an employee discount at Arby's
- Voluntary Critical Illness and Accident Benefit Program
- Voluntary Identity Theft Protection Program
- Voluntary Legal Plan Program
- Employee Assistance Program
KBP Cares, a 501c3, was formed in 2015 with a simple mission: provide hope, support and relief for employees facing critical hardship. A financial grant from KBP Cares is available to any KBP employee regardless of whether they donate so long as they have been deemed to have endured a qualifying incident. In addition to KBP Cares, KBP directly partners with local charities to enrich the communities where we operate and where our employees live and work through volunteerism, bi-annual fundraising, and much more in order to make a significant, positive impact in our local communities.
KBP consistently ranks as one of the 10 Fastest-Growing Restaurant Chains and one of the Top 100 Fastest-Growing Businesses in North America. Today, the company owns and operates 800 restaurants across 25 states. At KBP, we are focused and deliberate about creating and sustaining an environment that values and balances our responsibility to, and impact on, our customers, people, and communities. The success KBP has had with growth through acquisition is directly correlated to diligent selection criteria, prudent and responsible capital structure, and industry leading operational talent. Ultimately giving our people significant opportunity to grow themselves personally, professionally, and financially.
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