Enterprise Applications Manager

Arc3 Gases, Inc. (“Arc3”) is a growing, multi-generation family-owned and operated manufacturer and distributor of industrial, medical, food and beverage, and specialty gases and welding supplies, with over 55 locations in Virginia, Georgia, the Carolinas, and Maryland. We have a broad retail and distribution network that enables us to provide outstanding service to customers of all types and sizes, and we serve many industries ranging from fabrication and manufacturing to research, health care, and food and beverage. Arc3’s CO2 division supplies CO2 and nitrogen gases and generation systems to customers from Delaware to Florida.

Arc3 succeeds by building lasting relationships with our employees, our customers, and our business partners. We treat people the right way, we’re reliable, and we engender trust using our technical expertise to help our customers build and improve their businesses. We attract, develop, and retain employees who deliver this value consistently over time by offering them competitive pay and benefits and a long-term career path, and by heavily investing in their safety, health, and overall well-being.

JOB SUMMARY

The IT Enterprise Applications Manager is responsible for management and support of a portfolio of applications and technology solutions within Arc3 Gases. The IT Enterprise Applications Manager has responsibility for the architecture, support, maintenance, deployment, and enhancement of commercial software applications in conjunction with and at the direction of the Director of IT. This role is responsible for planning and overseeing technical development being executed by both internal and vendor-led teams – while working collaboratively with business teams delivering technical solutions that meet goals and objectives. The Enterprise Applications Manager will be the primary point of contact for internal business and vendor partners.

RESPONSIBILITIES

• Lead and manage the work activities of peers and business customers in application development for Commercial-off-the-Shelf (COTS) and Software-as-a-Service (SaaS) applications that includes new solutions and enhancement of existing systems.
• Collaborate with key business and IT stakeholders to plan, prioritize, and schedule applications development and enhancement requests, while providing direction and guidance to the application support and development IT staff.
• Accountable for availability and performance of applications portfolio, including ownership of incidents and release management.
• Drive stakeholder satisfaction by delivering quality applications and support with controlled and planned change management.
• Communicate project status to various levels of management.
• Partner with leaders of other disciplines to ensure proposed solutions align with information, technology, infrastructure, business, and security architectures.
• Provide oversight in standards adherence through reviews of project work including detailed technical specifications and application code.
• Provide after-hours technical support and troubleshooting.

REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE

• BA/BS degree preferred, and 5 years of relevant work experience with an employer of 500 employees required
• Expertise in business process analysis, requirements gathering, solution design and development, vendor management, enterprise application support (ERP/CRM/HRIS), and a strong business understanding
• Knowledge of system design, development, implementation and user support principles and practices
• Experience with Information system trouble shooting
• Ability to communicate technical information to a non-technical audience
• Proven experience in managing relationships with vendors/consultants, IT teams and internal stakeholders
• A passion for all things tech and a drive to experiment with new technologies to see where they can benefit the business
• An interest in staying hands-on technical as well as wearing that team management hat
• Ability to take direction and ability to be self-starter and an inquisitive mindset to move projects farther without detailed steps
• Experience in a management or supervisory role on an application delivery team
• Excellent communication skills
• Established project management skills
• Knowledge of TIMS ERP system is preferred

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

• Must be able to sit for extended periods of time.
• Lift and carry up to 25 lbs of office supplies as needed.
• Must be able to handle stressful situations and interact well with people.

CONFIDENTIALITY AND DISCRETION

All Arc3 Gases employees must sign a non-disclosure of confidential information agreement.

BENEFITS

• 401(k) Retirement Plan with Company Match
• Health, Dental, and Vision Insurance
• Health Care and Dependent Care Flexible Spending Accounts
• Health Savings Accounts with Annual Company Contribution
• Company Paid Short-Term and Long-Term Disability Insurance
• Company Paid Life and Accidental Death and Dismemberment Insurance
• Voluntary Life, Critical Illness, and Accident Insurance
• New Employee Referral Bonus Program
• Tuition Reimbursement
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Wellness Program with Health Insurance Premium Discounts
• Company Paid Uniforms
• Personal Protective Equipment Reimbursements

Equal Opportunity Employer. Disabled/Protected Veterans.