What are the responsibilities and job description for the Detailer position at ARDEX LABS?
Position Overview: We are seeking a highly motivated and customer-oriented Route Sales Representative with detailing and reconditioning experience to join our team. As an Ardex Professional Reconditioning Consultant, you will be responsible for delivering our products to established clients along designated routes. Your primary objective will be to maintain excellent customer relationships, increase sales revenue, and ensure timely and efficient delivery of goods while providing feedback to customers on any product questions they may have - either directly or through our technical experts.
Key Responsibilities:
Sales and Customer Service:
- Develop and maintain strong relationships with existing customers on the designated route.
- Maintain a clean driving record
- Regularly visit clients to ensure their needs are met and identify opportunities for upselling and cross-selling.
- Introduce new products and promotions to customers, showcasing their benefits and advantages.
- Address customer inquiries and resolve any concerns promptly, striving to achieve high levels of customer satisfaction.
Product Delivery and Merchandising:
- Load and unload products onto delivery vehicles in a safe and organized manner.
- Deliver products to customers according to established schedules, ensuring timely and accurate deliveries.
- Maintain appropriate stock levels and inform the management of any inventory shortages or issues.
Sales Reporting and Documentation:
- Accurately record and document sales transactions, delivery details, and customer interactions.
- Provide regular reports on sales performance, customer feedback, and market trends.
Route Planning and Time Management:
- Plan and optimize daily delivery routes to maximize efficiency and minimize fuel costs.
- Follow a pre-established schedule while accommodating last-minute changes and urgent orders.
- Manage time effectively to meet delivery deadlines and complete administrative tasks.
Safety and Compliance:
- Adhere to all company safety policies and procedures while operating delivery vehicles and handling products.
- Comply with relevant traffic laws, ensuring safe driving practices at all times.
- Maintain a clean and organized delivery vehicle, conducting routine inspections and reporting any issues.
Requirements:
- High school diploma or equivalent; additional education or relevant certifications are a plus.
- Proven experience in sales, customer service, or a related field.
- Valid driver's license with a clean driving record.
- Excellent communication and interpersonal skills.
- Strong ability to build and maintain positive customer relationships.
- Demonstrated organizational and time management abilities.
- Physical fitness and ability to lift and carry moderately heavy loads.
- Hold or be able to hold a valid DOT Medical certificate
- Familiarity with the local area and surrounding regions.
Working as a Professional Reconditioning Consultant offers an exciting opportunity to engage with customers directly, showcase excellent sales skills, and contribute to the growth of the company. If you are a self-motivated individual who enjoys meeting people and delivering exceptional service, we encourage you to apply and become a valued member of our dynamic sales team.
Job Type: Full-time
Pay: $42,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $42,000 - $65,000