Supervisor - Licensing & Compliance

Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany. Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What’s Right. Holman is seeking a high energy leader to join our family as a Supervisor in our Licensing & Compliance department. In this highly visible role with multiple growth opportunities, you will utilize your coaching and mentoring skills to oversee a team of 12-17 operational employees. The L&C team ensure licensing and compliance services are completed for our customers over 750,000 vehicles on Holman’s various programs. If you’re a career driven leader who thrives on nurturing teams, driving results and making a difference, then we look forward to speaking with you! Principal Purpose of Position: Supervise, coach and mentor a team of operational employees in support of our customers to meet/exceed departmental goals. Create a positive and professional work environment through positive recognition and supportive work relationships. Evaluate existing processes and proactively identify new opportunities to assure quality delivery and departmental efficiency. Respond to escalating internal and external customer issues, determine root cause, explore and implement mistake-proofing measures. Support the growth and development of assigned employees, and conduct performance reviews. Support customer or prospect meetings, as serve as direct client liaison as needed. Develop and monitor key departmental metrics to ensure standards are achieved. Develop custom departmental reports and presentations. Perform all other duties and special projects as assigned. Relevant Work Experience: At least 3 years of Management, Supervisory or Team Lead experience. Fleet experience and/or Licensing and Compliance knowledge is a plus, but not required. Planning/Organizing/Supervisor Knowledge: Excellent leadership skills with the ability to coach, mentor and support employees Able to drive team performance to achieve department and individual metrics Able to define problems, collect data, establish facts, and draw valid conclusions. Able to think strategically with a focus on the big picture. Able to communicate effectively, both orally and in writing, to all levels of employees and customers. Work well under pressure with multiple projects and deadlines. Strong decision making and negotiation skills. Intermediate skills of Microsoft Office Suite (Word, Excel, Outlook). Education and/or Training: Bachelors Degree or equivalent work experience required. Benefits: Flexible Work Environment 5 Medical Plan Options (available within 30 days of hire) 2 Dental Plans and Vision Paid Time Off Pregnancy Leave 401K Plan with Company Match Tuition Reimbursement Employee Purchase Program Short/Long Term Disability and Life Insurance Coverage Flexible Spending Accounts At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way. Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.