Supervisor - Insurance and Subrogation

What will you do?

• Provide leadership, development, and strategic direction to a team of Subrogation Specialists
• Manage collection on about 5,000-10,000 subrogation claims per year
• Prepares and reviews monthly, quarterly, and annual subrogation and claim reports
• Present program to prospects and customers
• Ensure team stays up to date on relevant insurance changes in the marketplace
• Vendor management to ensure we are using the best 3rd parties
• Prepare monthly individual contributor KPI’s for discussion and review in monthly employee 1 on 1 development meetings
• Handles client issues as needed
• Perform all other duties and special projects as assigned

What are we looking for?

• Bachelor’s degree in a related field or equivalent work experience
• Additional education, certifications, or other distinctions are a plus
• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
• Knowledge of SAP Business Objects preferred

• 3-5 years’ experience in related area as an individual contributor
• Breadth and depth of expertise in a technical or functional area; knowledge of work processes and tools is generally limited to own area of responsibility or department
• Reviewing and improving processes, methods, and tools to increase efficiency and accuracy
• Collision repair, insurance industry, collections, or financial experience is preferred.
• Previous supervisory experience is preferred.

• Supervises a group of primarily para-professional level staff
• Makes day-to-day decisions within or for a group/small department
• Has some authority for personnel actions

• Excellent organizational skills and attention to detail
• Excellent time management skills, with a proven ability to meet deadlines
• Strong leadership skills
• Applies management expertise to improve efficiency and accomplish operational objectives within own area of responsibility or department
• Adjusts quickly to new or changing work environment
• Works within budgetary/financial objectives set by management
• Identifies and resolves operational problems using defined processes, expertise and judgement
• Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Effectively coaches, gives performance feedback and provides development opportunities within own area of responsibility or department
• Interprets customer needs and assesses requirements to meet needs

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location