What are the responsibilities and job description for the Salon Receptionist position at Arista Hair Co.?
We are looking for an organized salon receptionist to provide customer and administrative support for our company. In this role, you will be required to greet and welcome clients, secure bookings, manage appointment schedules, process transactions, and assist with sales and marketing.
To ensure success as a salon receptionist, you should possess excellent organizational and marketing skills. A top-notch salon receptionist should be able to remain calm in stressful situations and provide excellent customer service and support.
Salon Receptionist Responsibilities:
- Greeting and welcoming customers in a friendly and professional manner.
- Tending to customer needs, inquiries, and complaints.
- Recording notes for new customer appointments.
- Managing phone calls, emails, deliveries, and office inventory.
- Processing bookings and cancellations, and managing appointment schedules.
- Ensuring that the reception area is kept clean and professional and assisting in other salon maintenance (such as laundry, bathroom supply restock, coffee bar restock, etc.)
- Assisting with marketing and sales by providing customers with information on promotions and new products and services.
- Processing transactions and issuing receipts.
- Performing administrative tasks such as filing, updating records, and logging transactions.
Salon Receptionist Requirements:
- High school diploma or GED.
- A minimum of 1-year experience in customer service and reception
- Proficiency in administrative computer software such as MS Word, Excel, and Google.
- The ability to remain calm and professional in stressful situations.
- Strong marketing and sales abilities.
- Excellent customer service and skills.
- Consistent professional presentation and pleasant demeanor.
- Strong written and verbal communication skills.
- Exceptional time management and organizational abilities.
Arista Hair Co. is a professional salon with a supportive and uplifting atmosphere. We are all committed to encouraging and helping one another in every role, recognizing that every member of our company plays an important part of our success.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Overland Park, KS 66223: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person