What are the responsibilities and job description for the Associate Director, Academic Personnel Systems/Training position at Arizona State University?
Under general supervision of the Vice Provost for Academic Personnel, works with academic units to provide expert support for academic personnel management, including annual evaluations and notifications of appointment. Manages academic personnel records and serves as a primary point of contact on complex and confidential academic personnel issues, such as researching issues, gathering data, and providing details to the Vice Provost.
Essential Duties
- Interprets university and Board of Regents policy pertaining to faculty and academic professionals.
- Directs APARS project as primary administrator. Serves as a policy expert for Interfolio/APARS (ASU Vita, RPT, Faculty Search). Consults with staff and others to coordinate, provide technical advice, and problem-solving assistance regarding APARS; ensures appropriate processes are followed and works with the technology team alongside other academic personnel staff. Works with other members of the academic personnel team to ensure process implementation and training in APARS is consistent. Writes and updates help articles for APARS.
- Serves as subject matter expert for annual evaluations. Approves annual evaluation templates in RPT before cases are created. Advises and monitors input workflows in ASU Vita. Serves as an expert of the Provost Office to academic units to ensure established policies and procedures are followed.
- Responsible for annual Notice of Appointment (contract) process. Sets deadlines and benchmarks for the NOA process. Trains and advises college and unit contacts on the process, policy and technology (Workday). Serves as a liaison between colleges/units, BFIT and Data Management. Runs reports for data clean-up in advance of the process. Runs reports throughout the process to ensure that each faculty member and academic professional receives an accurate NOA in a timely fashion. Creates manual NOAs as needed.
- Designs training materials for staff and faculty conducting academic personnel processes in various products, including Workday, Interfolio/APARS (Faculty Search, RPT and ASU Vita), MyDisclosures and PowerDMS. Training may include classroom workshops; asynchronous training in a learning management system; open computer lab sessions; help articles; process guides; and video demos.
- Updates and maintains the academic personnel website. Makes sure materials are clear, accurate, and easy to find.
- Conducts regular audits of all three APARS products (Faculty Search, ASU Vita and RPT) to ensure data is clean and that processes have been closed out appropriately. Assists with reports and communication to faculty and university academic support staff.
- Serves as backup to others on the academic personnel team for position approvals in Faculty Search: reviews academic personnel postings to ensure compliance with policy and best practices.
- Serves as a key member of the academic personnel team. Attends weekly team meetings and meetings with academic personnel college administrators when appropriate.
- Strong collaboration skills with both frontend and backend developers, and the ability to work closely with cross-functional teams.
- Assists the Vice Provost and department with confidential and highly sensitive projects.
- Independently composes correspondence on a variety of subjects requiring judgment, originality, and knowledge of issues involved.
- Maintains academic personnel files consistent with university policies and practices.
Minimum Qualifications
Bachelor's degree in a field appropriate to the area of assignment AND seven (7) years of related administrative experience, which includes four (4) years of supervisory experience; OR, Eleven (11) years of related administrative experience, which includes four (4) years of supervisory experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.
Desired Qualifications
- Experience conducting training sessions and delivering presentations.
- Evidence of a Master’s degree preferred.
- Experience in higher education administration.
- Experience in using writing, editing and proofreading skills.
- Experience in recording and editing videos.
- Experience in website design and maintenance.
- Software experience: Microsoft Office, Outlook, Google suite (Sheets, Docs, Slides), Adobe, Zoom, Interfolio, Workday, Career Edge, Canvas, ServiceNow, Articulate 360 or other LMS, ScreenPal or other video editing software.
- Experience with an emphasis on academic personnel issues.
- Experience in dealing with confidential and sensitive information.
- Ability to establish and maintain effective working relationships.
- Knowledge of university policies and procedures.
- Experience in organizing resources and establishing priorities.
- Experience in problem-solving and decision-making.
- Experience in conducting training sessions and delivering presentations.
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