IT Services Coordinator - College of Humanities
Job Posting for IT Services Coordinator - College of Humanities at arizona
Job Responsibilities
- Assist in the configuration, deployment, and maintenance of new end-user laptops and workstations, PCs, and Macs.
- Troubleshoot issues with common University software such as Microsoft Office, Teams, Zoom, Adobe Acrobat, and web-based storage and tools such as Google Drive and Box.com.
- Become proficient in understanding and maintaining teaching and conference room technology, such as Zoom and Microsoft Teams.
- Participate in project requirements gathering, research external IT service provider options.
- Develop regular online communications regarding technology changes targeted to impacted users.
- Meet with units and faculty to help perform needs assessments, requirements gathering and document potential process improvements.
- Additional duties may be assigned.
Knowledge, Skills, and Abilities
- Goal oriented with a deep understanding of team building.
- Excellent written communication and presentation skills.
- Ability to meet deadlines: organizational, project and time management skills.
- Ability to perform service audits and identify security gaps related to account decay or auth/auth mismanagement.
- Detail orientated; ability to identify trends and patterns.
- Strong organizational and verbal communication skills.
- Strong ability to relate to others through different communication styles.
- Proficiency in learning new technologies with the intent to train others in new technologies.
Salary.com Estimation for IT Services Coordinator - College of Humanities in Tucson, AZ
$62,226 - $77,633
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