Front Desk Coordinator/Receptionist

Position Type: (1) One Full-time Front Desk Coordinator

Job Description:

Arledge Aesthetics & Plastic Surgery is expanding our team and seeking a full-time Front Desk Coordinator. As Front Desk Coordinator, you will be responsible for providing patient support to ensure efficient operation of the patient experience. You will support providers and patients through a variety of tasks related to patient care management, organization, and communication. The target is to complete all activities accurately, with high quality, in a timely and quiet manner. Must enjoy working in a fast-paced setting and be able to multi-task. Experience in the medical field is a plus, but not necessary in order to apply. Those with customer service and retail experience will also be considered.

Qualifications & Experience:

• Front desk experience: 1 Year minimum
• Retail/customer service experience: Preferred
• EMR Systems: 1 Year minimum
• Medical Office Experience: Preferred

Responsibilities include (but are not limited to):

• Greet patients as they enter our practice, identify patients need to ensure an easy & memorable experience
• Answer patient inquiries and gather necessary information
• Checking patients in & out, assist patients with appropriate paperwork, filing
• Answering phones, and other forms of patient communications
• Controlling patient flow
• Organize & schedule appointments with EMR software
• Identifying opportunities to educate & promote products and services that align with patients expressed needs & concerns
• Staying up to date on all internal and external product information, promotions, and print literature
• Ensure brand standards by performing basic housekeeping duties when necessary

Skills:

• Excellent time management skills, ability to multi-task, and prioritize work
• Social perceptiveness and service oriented
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Proficiency in MS Office and patient management/EMR software
• Knowledge of state and federal regulations for this position; general understanding of HIPAA
• Bilingual is a plus

Job Type: Full-time

Pay: $16.90 - $20.36 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 4 years (Preferred)
• Customer Service: 3 years (Preferred)

Work Location: In person

Salary : $17 - $20