WSS SERVICE TECHNICIAN

Are you interested in a career, not just a job, where you can help construct and maintain Arlington County's vital public infrastructure while earning a competitive salary with great benefits?

The Department of Environmental Services is seeking Water/Sewer/Streets (WSS) Service Technicians for the Water, Sewer & Streets (WSS) Bureau to join one of our crews specializing in: water maintenance, water distribution, sewer construction, sewer maintenance, sewer video inspection, street construction, street maintenance, and/or asphalt/concrete maintenance. Crew members work in all types of weather conditions, performing tasks related to the maintenance, replacement, repair, inspection and new installation of various water, sewer, and streets infrastructure. 

We are interested in motivated, dedicated, and skilled WSS Service Technicians who enjoy working in a team environment committed to providing excellent customer service to internal and external customers.

Specific duties within specified sections include, but are not limited to:

Water Maintenance

• Water main, hydrant, and valve repair and maintenance; and
• Service installations and restorations for utility patch repair (Asphalt/Concrete/Seed-Straw).

Water Distribution/Meter Maintenance

• General water system maintenance;
• Inspection, installation, removal, and replacement of residential and commercial water meters, including meter reading; and
• Valve and fire hydrant inspection.

Sewer Construction/Maintenance

• Maintenance and replacement of pipes, catch basins, manholes, culverts, channels and other storm and sanitary sewer structures;
• Asphalt and concrete work; and
• Sewer flushing, jetting, baiting and retrievals, including inspections/cleanings.

Sewer Video Inspection

• Inspection of storm and sanitary sewer mains and structures using CCTV trucks, pole cameras, etc.; and
• Set up and operation of acoustic sewer inspection systems.

Street Construction/Maintenance; Asphalt/Concrete Maintenance

• Construction, installation, maintenance, repair and replacement of sidewalks, curbs and gutters, concrete pads, and bike share stations; and
• Asphalt and concrete work including utility patches and potholes.

Technicians in all sections are required to:
 

• Use a computer, related software, or work order system to enter data for work orders, completion of work, and customer complaint documentation;
• Perform daily written and verbal team/customer interaction including responding to onsite resident inquiries;
• Use hand and power tools to complete work;
• Operate commercial and non-commercial vehicles, based on assignment; and;
• Respond to emergencies including call-back and mandatory overtime as needed (i.e., snow removal operations, water main breaks, other emergencies).

Please complete this application one time to be considered for any openings throughout the recruitment window of June 7, 2024 – July 25, 2024. Qualified candidates will be placed on an eligible list that will be used to fill current and future vacancies in the Water, Sewer & Streets Bureau.

Minimum Requirements:

WSS Service Technician Trainee:

• High School Diploma/equivalent; 
• Ability to learn how to operate non-commercial vehicles, use hand and power tools and read maps; and 
• Must be able to obtain a Virginia Department of Transportation (VDOT) Basic Work Zone Certification within one (1) year of hire date.

WSS Service Technician:

• High School Diploma/equivalent;
• One (1) year of experience in public works, construction or another trade vocation that demonstrates the ability to perform semi-skilled manual maintenance and/or construction; and
• Ability to use hand and power tools to complete work, read maps, and operate commercial and non-commercial vehicles based on assignment.

WSS Senior Service Technician:

• High School Diploma/equivalent;
• Two (2) years of experience in public works, construction or another trade vocation that demonstrates the ability to perform semi-skilled to skilled manual maintenance and/or construction.
• Ability to use hand and power tools to complete work, read maps, and operate commercial and non-commercial vehicles based on assignment.

In addition to the above minimum requirements and based on assignment, employees must be able to obtain one or more of the following certifications/licenses within one year of hire date:
 

• Confined Space Entry and Excavation certification (or equivalent certification from another jurisdiction with the ability to obtain a Virginia certification within one year of hire date);
• Virginia Department of Transportation (VDOT) Basic Work Zone certification (or equivalent); and/or
• Commercial Driver's License (CDL).  Typically required in Streets, Sewer, and Water Maintenance sections. Some vacancies may not require a CDL.

Desirable: Preference may be given to candidates with one or more of the following depending on the area of assignment:
 

• Experience with construction, utility operations, or in one or more technical areas of water, sewer, or streets operations;
• Experience or training reading blueprints, plans, and system maps;
• Experience using a computerized maintenance management system (CMMS);
• Work zone certification to include flagging;
• Confined space and/or Excavation certification; and/or
• Possession of a valid class "B" or "A" Commercial Driver's License.

• Employees are required to respond to after-hour calls, emergency situations, and mandatory overtime on short notice and availability for on-call duty on a rotating basis may be required.
• WSS Service Technicians and Senior Service Technicians require possession of a Class "A" or "B" Commercial Driver's License (CDL) and some positions may not require a CDL. Other Technician positions may require a valid CDL or other job-related endorsements, certifications/licenses at time of application or within a specified timeframe normally not to exceed up to one year of hire date.
• The applicant must possess a valid driver's license and authorize Arlington County to obtain, or the applicant must provide a copy of official driving record. Any offer of employment will be contingent upon a favorable review of the driving record.
• The selected applicant must pass a pre-employment drug screening. Employees for positions requiring a CDL will be subject to random drug screening during employment, as required by federal, state and local standards and policies.
• A pre-employment criminal records check will be conducted.  It may include checks of the following: criminal record, driving record, education, professional licensure, and credit history. You may be required to sign a release authorizing the County to obtain your background information. 

Safety, Working Conditions, and Physical Requirements

• Employees are required to wear common protective gear or safety equipment such as safety shoes, glasses, gloves, hearing protection, and/or hard hats.
• Requires learning and following all safety rules and regulations pertaining to job functions.
• Attending all required safety classes and meetings to ensure a safe work environment and to ensure team members are practicing the required safety rules and regulations.
• Work is generally performed outdoors and in all types of weather conditions and often near moving traffic. Some work may be performed indoors depending upon the work assignment. The work environment includes exposure to draft, noise, dust, grease, and dirt with extended periods of standing, walking, crouching, stooping, bending, lifting, pushing, pulling, carrying and/or working in confined spaces and lifting light-to-heavy objects and equipment.
• Physical requirements include exerting up to 75lbs of force occasionally and/or up to 50lbs of force frequently, and/or up to 20lbs of force constantly to move objects.

Not all areas served will have WSS Service Technician vacancies during this time.  Interested applicants are advised to submit their applications as soon as possible.  This recruitment may be used to fill future vacancies in other sections. Applicants need apply only one time to be considered during the advertised timeframe. To request access to update your application, please contact pers@arlingtonva.us or call 703-228-3500.

Work hours: Specific work hours to be discussed during the interview process with the supervisor to meet program and departmental needs. Typical hours are from 6:30 a.m. to 3:00 p.m., Monday through Friday, subject to change based on departmental need. Occasional overtime hours required. Other vacancies may require an alternate work schedule. All employees must be available for call back in emergency situations and for snow removal operations. Positions may require holidays, nights, and/or weekend shifts.

These positions are part of a multi-grade pay band. The salary range at the top of this job announcement encompasses entry level for WSS Service Technician Trainee to the maximum level for WSS Senior Service Technician. Following the guidelines for this pay band, employees may earn increases and are eligible to progress through the band after acquiring additional skills, training, and/or certifications or licenses.

Successful candidates will be placed in areas of need based on experience, aptitude, and interest as demonstrated in the application and interview process. 

Salary ranges for each level, effective June 30, 2024:
 

• WSS Service Technician Trainee: $46,259.20 - $70,574.40/annually.
• WSS Service Technician: $51,625.60 - $78,811.20/annually.
• WSS Senior Service Technician: $56,784.00 - $86,736.00/annually.

Arlington County offers a competitive salary and a great benefits package including a Defined Benefit (pension) plan.   For more information on Arlington's family friendly benefits, click here. 

Arlington County is committed to advancing diversity, equity, access, and inclusion across all our services, activities, and programs. Learn more about our commitment. 

Please complete each section of the application. A resume may be attached; however, it will not substitute for the completed application.  To receive full credit for your experience, please ensure that you have included details of all relevant work experience on your application.  Incomplete applications will not be considered.

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Salary : $46,259 - $86,736