What are the responsibilities and job description for the Pool Assistant position at Arlo Wynwood?
Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Pool Attendant. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”…..
Responsible for providing exceptional service to guests at the pool area with the demands and expectations of Arlo Hotels. Greets guests at the pool area, provides pool towels, to guests, escort guests and positions chairs, sets up, refreshes, and tears down cabanas. Maintains the cleanliness and physical appearance of pool area.
RESPONSIBILITIES AND AUTHORITIES:
- Always treats guests with courtesy and respect in a variety of situations.
- Displays honesty & integrity.
- Is an inspirational example able to motivate team members to be consistently engaged in serving. others, always looking for that opportunity.
SPECIFIC DUTIES:
- Greeting guests with a smile, and a positive and kind attitude.
- Adheres to all pool safety standards, including safety procedures for adverse weather conditions
- Knows the location and contents of First Aid Kit
- Provides towels to guests, escorts them to chairs and sets up towels on chairs
- Provides and offers menus
- Promptly communicates food and beverage service requests to pool Food and Beverage Servers
- Knowledgeable and able to communicate all hotel Recreation offerings
- Loans recreational items and equipment
- Sets up, refreshes and tears down cabanas
- Assists in set-up and tear down for poolside furniture
- Cleans, maintains and positions pool furniture
- Picks up trash and dirty towels and repositions chairs throughout shift
- Applies excellent guest relations skills when interacting with guests
- Performs all duties in a timely and professional manner.
- Turns in lost and found items throughout shift according to hotel procedures
- Monitors and maintains appropriate inventory of pool towels throughout shift, obtaining clean towels from the laundry and returning dirty towels.
- Attends all departmental meetings as scheduled
- Other duties as assigned
REQUIREMENTS:
- Minimum 6 months customer service experience
- Ability to work a flexible schedule, including nights and weekends
- Ability to bend, stoop, walk and lift/push/pull up to 50 lbs. with or without reasonable accommodation
- Willingness to obtain a CPR certification
- Must be detail oriented, have high standards, and able to work independently
ABOUT ARLO WYNWOOD
Known for its colorful murals, art deco, hip vibe, and Miami’s best nightlife scene, Wynwood is the city’s most vibrant district and will be home to Arlo Hotels’ next property.
Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world’s best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape.
Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, is slated to open in October 2022. The hotel will consist of 9 floors including a Penthouse suite, a spectacular rooftop pool that will have an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There will be a separate entertainment area, located on the northeast side of the property. The 3rd floor will play host to an outdoor courtyard with a bar and “beer garden”, a gallery space that will concert into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness rom, exterior yoga deck, and a hospitality suite.
To bring the art vibes of Wynwood to the property, Arlo Wynwood will have interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior façade which will feature graffiti and artwork by local Miami-based artists.
BENEFITS
- Complimentary Parking
- 401k Match
- Paid Holidays
- Paid Time Off
- Medical, Dental, Vision insurance
- Free Meals
- Tuition Reimbursement
- Training & Development
- Great opportunities for career growth.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.