Collections Agent

Debt Collector

Organization: Armada Corp

Office Location: East Wenatchee, WA

Deadline: Applications will be reviewed as received; positions are available until filled.

Wage and Benefits: Armada is looking for Debt Collectors; full-time (40 hours per week); hourly nonexempt. Hourly compensation range is ($15.74-$19.00). Following a 90-day “new hire” period, other compensation in the form of commissions may be earned for exceeding company-determined thresholds. Subject to applicable waiting periods and premium contributions by the Employee, available benefits include: the company’s 401k plan, Employee/Family medical and dental insurance coverage, Paid Time Off/Sick Leave (accrual is based upon years of employment, with 1 hour per 40 worked earned during the first year of employment and up to 12 hours per month upon 10 years of employment) and 10 days of paid holiday time off annually.

Description: The Debt Collector is responsible for contacting consumers in order to negotiate payment arrangements on aged or high balance debt, while following federal, state, and client collection guidelines and laws.

Required Qualifications:

· Ability to communicate clearly and effectively, utilizing proper grammar and telephone etiquette.

· Proficiency in keyboarding and computer usage.

· Ability to compute basic math calculations using addition, subtraction, multiplication, division and percentages.

· Ability to work as a team member with a diverse group of people.

· Ability to work independently and possess a drive for success.

· Professional demeanor and presentation.

· Must be proficient in English. Bi-lingual (English-Spanish) preferred.

Additional Requirements:

· Must successfully pass a background check.

Preferred qualifications:

· Previous experience in customer service, sales, collections or a related role/field.

· A high school diploma, and two to six months of relevant experience.

· Knowledge of 3rd Party disclosure and FDCPA, state collection laws.

· Experience or familiarity with HIPAA rules.

Application Procedure: Submit your complete resume by e-mail to resumes@armadacorp.com.

For additional information regarding this position, please contact MONICA at 509-884-8000 or visit our office at 1035 W. Broadway, Moses Lake.

*Subject to Washington State minimum wage increases.

Armada Corp is an Equal Opportunity Employer

Job Type: Full-time

Pay: $16.28 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Call center
• Office

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $16 - $19