What are the responsibilities and job description for the Customer Service Representative II position at Armen Living Furniture?
Location: 28939 Ave Williams, Valencia, CA, 91355
Pay Range: $19.00-$25.00/hour based on experience
Job type: Full time 8-hour shift, Monday through Friday
Armen Living is a fast-growing wholesale furniture distributor with a vibrant and high-energy office environment, and we are looking for a personable and enthusiastic Customer Service Representative with experience. We pride ourselves on fostering an innovative and entrepreneurial company culture that encourages growth and learning, and we are dedicated to finding a motivated self-starter to join our team.
Your qualifications:
You are a fast-paced, flexible, and proactive individual who is adept at juggling competing tasks and priorities; You have a poised and professional demeanor and you are eager to interact with our customers as well as serve as a trusted resource to internal staff and management.
You will be responsible for:
- Fielding and directing incoming phone calls
- Communicating with external customers by telephone and email
- Entering orders into our ERP system and checking product availability
- Scheduling LTL shipments
- Customer Service Support
- Processing Part Requests
- Candidate must be a great communicator and problem solver
You must have:
- Data Experience Required- entering orders and other data is crucial in this position
- At least 3 year(s) of customer service experience
- Experience in the furniture industry is a plus
- Professional written and verbal communication skills
- Strong time management and multi-tasking skills
- Poised under pressure
- Be able to work under pressure in a fast-pace environment
- Attention to detail
Job Type: Full-time
Pay: $19.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Experience level:
- 4 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to commute/relocate:
- Valencia, CA 91355: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- How well are your excel skills? An excel test is required during the hiring process
- Do you have experience entering orders? with high accuracy?
Work Location: In person
Salary : $19 - $25