Account rep

Are you seeking a company that values Transparency, Ownership, Unity, Grit & Hustle? Do you crave being part of a TOUGH winning team in a growth-oriented environment?

AHF Products is a leader in innovative flooring products and solutions with a family of strong brands serving the residential and commercial markets.

With decades of experience in award-winning wood flooring design, innovation, product development, manufacturing, and service, we improve the quality of people’s lives through great products and a deep commitment to outstanding customer service.

We are headquartered in Mountville, Pennsylvania with a global manufacturing footprint employing over 3000 people worldwide.

We believe that business is personal. With a deep-rooted belief in the power of teamwork and trust, we consider our staff, customers, and suppliers as true partners.

We pledge to deliver reliable, consistent, and best-in-class products, services, and support. We look for people who aren’t afraid to act on ideas, commit the courage to drive successful outcomes and have fun along the way.

If these ideals appeal to you, you are going to want to join our team!

PRIMARY PURPOSE :

AHF Products has a great career opportunity for an Accounts Receivable Representative at our headquarters in Mountville, Pa.

As an Accounts Receivable Representative, you will be responsible for assisting in the delivery of a well-controlled credit, collection, and customer financial service function.

This role will provide financial, clerical, and administrative services to ensure efficient, timely and accurate payment of accounts assigned and will assist in the improved performance of the AR portfolio, including % current and DSO.

This role will report to the Credit and AR Supervisor.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES :

Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties :

• Manage numerous customer accounts through the entire order to cash process
• Review orders on credit hold throughout the day and calling customers to satisfy requirements necessary to release material for shipment.
• Maximize Accounts Receivable turnover through credit management, collections, and process improvements
• Analyzing and resolving customer deductions
• Collaborate with customer service, sales team, pricing, and other various teams
• Answering customer inquiries relating to invoices and payments
• Generate invoices and credit memos
• Assist AR and Credit team in other related duties as assigned

KNOWLEDGE, SKILLS, & ABILITIES :

• Proven and demonstrated success in AR collection
• Full understanding and ability to make sound decisions on releasing new orders to customers
• Strong communication skills both written and verbal
• Ability to organize and present data to various levels of the organization
• Must have the ability to work independently and manage multiple priorities
• Intermediate experience with Microsoft Office (Word and Excel)
• Excellent research, problem-solving, and time management skills
• High level of accuracy, efficiency, and accountability
• Ability to seek process improvement and to build relationships with customers and internal departments

QUALIFICATIONS :

• Highschool diploma
• M3 experience
• Strong communication and customer service skills with proven ability to manage relationships through collaboration and negotiations
• Willingness to be flexible in assisting other team members as required
• Finance or Accounting experience preferred
• Bilingual in Spanish is preferred

PHYSICAL DEMANDS

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Push, pull, carry, and lift 20 - 50lbs.
• Walking, stretching, bending, stooping, twisting, reaching, grasping and repetitive movements
• Talk, hear, read, write, and comprehend English.
• Must be able to work in a non-temperature-controlled environment

MENTAL DEMANDS

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Think analytically
• Make decisions
• Develop options and implement solutions
• Work with a team
• Maintain regular and punctual attendance (consistent with ADA and / or FMLA)
• Attention to detail
• Communicate effectively
• Multitask in a fast-paced environment
• Work with a Sense of Urgency

AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Notice to Staffing Agencies, Placement Services, and Professional Recruiters

AHF Products has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact AHF employees directly in an attempt to present candidates.

AHF will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to AHF, including unsolicited resumes sent to an AHF mailing address, fax machine or email address, directly to AHF employees, or to AHF’s resume database will be considered AHF property.

AHF will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. AHF will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees.

AHF will not pay a fee to any Recruiter that does not have a signed AHF contract in place specific to the position for which the resume was submitted.

Recruiting vendor agreements will only be valid if in writing and signed by AHF’s Corporate Talent Acquisition Manager or his or her designee.

No other AHF employee is authorized to bind AHF to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to AHF, recruiters agree to be bound and comply with this policy.

Last updated : 2024-06-08