SALESMAN

As an Automotive Salesman, you will be the primary point of contact between customers and the dealership. Your role is to assist customers in finding the right vehicle that meets their needs and preferences, guide them through the purchasing process, and ensure a high level of customer satisfaction.

Key Responsibilities:

• Customer Engagement:

  • Greet customers in a professional and friendly manner.
  • Assess customer needs and preferences through open-ended questions and active listening.
  • Provide detailed information about vehicle features, specifications, and pricing.

• Sales Process:

  • Demonstrate vehicle features and capabilities through test drives and presentations.
  • Prepare and present quotes, negotiate terms, and finalize sales agreements.
  • Ensure all necessary paperwork and documentation is completed accurately and promptly.

• Product Knowledge:

  • Maintain up-to-date knowledge of current vehicle models, features, and market trends.
  • Stay informed about promotions, special offers, and financing options.

• Customer Relationship Management:

  • Build and maintain relationships with customers to encourage repeat business and referrals.
  • Follow up with customers after the sale to ensure satisfaction and address any issues or concerns.

• Sales Targets and Reporting:

  • Meet or exceed individual sales targets and goals set by the dealership.
  • Track sales activities and customer interactions using CRM software.
  • Provide feedback on customer preferences and market trends to management.

• Team Collaboration:

  • Work closely with other sales team members, finance staff, and service departments to ensure a seamless customer experience.
  • Participate in training sessions and sales meetings to enhance skills and knowledge.

• Administrative Duties:

  • Manage inventory and vehicle displays to ensure a well-organized sales floor.
  • Handle trade-in evaluations and appraisals as needed.
  • Maintain a clean and professional appearance of the sales area.

Working Conditions:

• Hours: May include evenings and weekends to accommodate customer availability.
• Environment: Fast-paced dealership environment with frequent interactions with customers.

Benefits:

• Competitive salary with commission-based incentives.
• Health, dental, and vision insurance.
• Retirement plan options.
• Paid time off and holiday pay.
• Ongoing training and professional development opportunities.

• Education: High school diploma or equivalent; college degree is a plus.
• Experience: Previous experience in automotive sales or a related field is preferred but not required. On-the-job training will be provided.
• Skills:
  • Excellent communication and interpersonal skills.
  • Strong sales and negotiation abilities.
  • Ability to work effectively in a fast-paced environment.
  • Basic computer skills and familiarity with CRM software.
• Attributes: Self-motivated, customer-focused, and able to work both independently and as part of a team.