Cloud/Data Product Manager

Position:
Cloud/Data Product Manager
Job Description:

Since 2000, SiliconExpert helps you make better data-driven decisions with a human-driven experience. Over 500 electrical, software and data engineers handcraft our component database of more than one billion parts to deliver the most comprehensive and current tools in the industry. Customers globally use our solutions to manage risk, avoid redesigns, and mitigate obsolescence in innovative industries such as consumer electronics, telecommunications, automotive, medical and aerospace. SiliconExpert's customers include: leading commercial and government OEMs, top-tier authorized distributors, contract manufacturers and component suppliers. Whether it's a design engineer or financial expert, supply chain management or procurement manager, SiliconExpert is a complete components data intelligence solution for organizational alignment, efficiency, collaboration, and optimization.

What You'll Be Doing

The Cloud product manager plays an important role in defining product requirements and go-to-market strategies. They work with a cross functional team to create a roadmap, define features, and ensure the company they are working for is delivering the best Cloud experience possible.

You will be at the forefront of accelerating SiliconExpert's SaaS Transformation and achieving SiliconExpert's strategic priority to operate as a consumption-obsessed SaaS company. We're defining and delivering a world class customer experience for our SaaS/Subscription, Hybrid and perpetual offers. Be visible to executives, results-driven, and customer-focused as you transform our Digital Growth Platform for the for entire product and service portfolio. You will lead change for key capabilities including marketing, sales planning & productivity, Multi-tier RTM & Partner Manager, Deal management & CPQ, offer, billing & payment, customer success & support, professional services, knowledge & enablement and subscription lifecycle management.

• Drive product vision, direction, and business plans, including product plans/roadmaps, product evolution, and product lifecycle process for cloud and HPC
• Drive and develop processes and adhere to product life cycle process for export compliance, trademark compliance, export and import laws, patent filing in collaboration with R&D and Marketing
• Identify, develop, and manage contractual, technical, and consulting relationships with strategic partners and service providers especially around cloud and HPC
• Gather, validate, and evaluate product/market requirements through market and customer research, competitive and product research involving customer visits, advisory councils, industry events, analyst relationships, etc.
• Provide insights to the business through analytics and market research in collaboration with Marketing around cloud adoption and HPC workloads
• Work with Hardware Development team members and the Software Development team to implement the enhancements for the latest technology innovations, new regions, and instance types in the cloud
• Coordinate with QA Lead Manager to facilitate BETA testing activities with end users/testers
• Translate system functionality into business relevant language
• Drive measures to quantify product success and strategies to deliver customer delight. This includes developing business cases, identifying and assessing business opportunities, and determining strategic fit conditioned by technical feasibility.
• Collaborate cross-functionally with sales and marketing to gain market, competitive, and customer insights and translate that into outcomes that drive unique value proposition, differentiation, and market share growth. Collaborate with R&D to translate market requirements into innovative new technology and with support to deliver solutions that have fast time-to-value and accelerate time-to-revenue
• Drive the pricing and cross-functional requirements (sales, channels, services, and marketing) to bring offer(s) to market for on-premises and cloud deployments covering CAPEX and OPEX and consumption-based pricing
• Work very closely with engineering to drive disruptive innovation and development prioritization at the fast pace of an early-stage startup
• Collaborate and drive user experience (UX) by working with engineering teams to create user-centered designs by considering customer feedback, technical constraints/opportunities, and usability findings and clearly define user personas and their requirements across the product line(s) and integration into existing cloud ecosystems
• Present the product(s) and service(s) to all audiences ranging from exec level (C-level) to technical audiences for end customers, partners, and integrators requiring excellent communication skills and adaptability when faced with gaining support from varying audiences
• Lead research, definition, and prioritization of new product ideas. Embrace new technologies and establish their value
• Drive the operational cadence and measure and prioritize critical initiatives, and contribute to the preparation of the content for Executive Staff, Quarterly Business Reviews and Board Meetings
• Engage in customer escalations in collaboration with Customer support and R&D to help and drive customer satisfaction

Job Complexity

• Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s)
• Is accountable for the performance and results of a team within own discipline or function
• Adapts departmental plans and priorities to address resource and operational challenges
• Decisions are guided by policies, procedures and business plan; receives guidance from senior manager
• Provides technical guidance to employees, colleagues and/or customers
• Accountable for the budget, performance and results of a medium-sized team or multiple small teams
• Exercises full management authority, including performance reviews, pay decisions, recruitment, discipline, termination and other personnel actions
• Addresses issues with impact beyond own team based on knowledge of related disciplines

Experience / Education

• Typically requires a minimum of 10 years of related experience with a 4 year degree; or 8 years and an advanced degree; or equivalent experience.
• Experience with Amazon Cloud/EC2/Redshift, strongly preferred.
• Project Management with exposure to Big Data transformation experience, strongly preferred.

What's In It For You?

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Paid Time Off
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Growth Opportunities
• Short-Term/Long-Term Disability Insurance

Annual Hiring Range/Hourly Rate:

$117,900.00 - $150,700.00

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:
US-MA-Cambridge, Massachusetts (Main Street)

Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion.
Time Type:
Full time
Job Category:
Information Technology

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

Arrow COVID-19 Vaccination Policy:

Arrow requires all new employees in the United States to provide proof of full COVID-19 vaccination prior to beginning work, except where prohibited by law.