Home Health Scheduler

Acara Health, one of the largest providers of quality in-home health care in the state of Texas is seeking an innovator and leader as a Home Health Scheduler. Acara Health’s Personal Care provides industry-leading in-home care in the markets of Central and South Texas.

Our mission at Acara is that we exist to serve and advocate for the well-being of people in their home and community so that together we make a positive impact on their lives. Our mission is born out in our Core Values such as:

· Respect – we are respectful of our patients, consumers, and ourselves.

· Promise – we keep the promises we make.

· Grateful – we are grateful to serve all individuals entrusted to our care.

· Integrity – no matter who is watching we exhibit strong ethical and moral principles.

· Honor – in all that we do, we conduct ourselves with honor.

We have various locations in Central and South Texas in the markets of Austin, San Antonio, Del Rio, Eagle Pass, Harlingen, Laredo, McAllen, Robstown, and Rio Grande City.

We are growing and adding positions to our team! The job duties for the position of Home Health Scheduler are listed below.

Job Summary:

The scheduler's main function is to schedule patient services and coordinate with staff.

Duties and Responsibilities:

· Schedules and appropriately documents patient schedules promptly.

· Handle telephone calls from clients

· Handle client concerns and complaints and refers to the appropriate individual

· Assigns field staff schedules

· Participates in arranging appropriate in-services for field staff.

· Assigns field staff schedules

· Maintain and reviews active clints and field staff frequencies

· Prepare for Interdisciplinary Group meetings

· Participate in coordinating care with management and patient Interdisciplinary Group/Team.

· Provide effective communication to patients, caregivers/family, staff members, other healthcare professionals and referral sources.

· Respond to the hospice and patient needs in a professional and creative manner.

· Demonstrate commitment, professional growth and competency.

· Promote the hospice philosophy and administrative policies to ensure quality of care.

· Maintains daily communication with assigned supervisors.

· Perform administrative duties to support the department.

· Review, completes and submits reports as requested.

· Perform general office duties as required of client services and field staff overview.

· Demonstrate current knowledge of principles of effective customer service.

· Participate in the Quality Assessment and Improvement Program.

· Fulfill additional performance responsibilities as assigned and as necessary

Qualifications/Experience:

Education: High school graduate. Graduate of an accredited school of vocational/practical nursing.

Licensure: If an LVN/LPN must have a current state license as a licensed vocational/practical nurse. Current driver’s license.

Experience: One (1) year of experience as a licensed vocational/practical nurse in hospice preferred.

Skills: If an LVN/LPN, nursing skills as defined as generally accepted standards of practice. Good interpersonal skills.

Transportation: Reliable transportation and valid auto liability insurance.

Education:

• Minimum of High school diploma or equivalent

Language skills:

• Ability to read and write English.
• Bilingual Preferred

Skills: If an LVN/LPN, nursing skills as defined as generally accepted standards of practice. Good interpersonal skills.

Licenses/Certifications:

• N/A

Physical Requirements:

• Use hands to grip or feel.
• Reach with hands and arms.
• Occasionally required to bend, stoop and kneel.
• Ability to deal effectively with stress.

Working Conditions:

• Works within an office environment, working with computers, computer systems and other office related equipment.
• Sit, stand, bend, lift, and move intermittently during working hours.
• Communicates and interacts with supervisors, peers and subordinates under all conditions and circumstances.
• Communicates with people outside the organization, representing the organization to customers, the public, government, and other external sources, as required.

This position is full time, we offer benefits, vacation time, training and development opportunities, and love promoting from within. As you’re looking to expand and grow your career come grow with us as we help to guide your career path within our organization.

Job Type: Full-time

Pay/Salary: $13.00 - $18.00/hr

Benefits:

• AD&D insurance
• Continuing education credits
• Dental insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• San Antonio, TX 78229: Relocate before starting work (Required)

Work Location: In person

Job Type: Full-time

Pay: $13.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Weekends as needed

Ability to Relocate:

• San Antonio, TX 78229: Relocate before starting work (Required)

Work Location: In person