HR Operations Manager

Artera Services
Greensboro, NC Full Time
POSTED ON 7/20/2024 CLOSED ON 7/28/2024

What are the responsibilities and job description for the HR Operations Manager position at Artera Services?

Position Overview

The HR Operations professional holds a pivotal role in ensuring the seamless operation of HR processes for six operating companies. Responsible for overseeing HR functions such as reporting and HRIS and payroll systems management, this position requires adept navigation of complex HR procedures and regulations, particularly within implementation and integration of systems. The HR Operations Manager will play a key role in ensuring compliance with labor laws, company policies, and regulatory requirements.

Moreover, they will lead integration efforts for any new systems or processes, ensuring smooth transitions and optimal performance. Additionally, the HR Operations professional will partner closely with the operations and finance teams, conduct systems-based investigations, and oversee the maintenance and optimization of HRIS and payroll systems. The ideal candidate will demonstrate a strong understanding of HR operations, HRIS and payroll systems, local, state, and federal laws, coupled with exceptional leadership and communication skills.

The HR Operations professional contributes significantly to upholding the division's commitment to operational excellence.

Essential Functions

The essential functions include, but are not limited to the following:

  • HRIS Management: Lead the maintenance, optimization, and integration of HRIS, fostering operational efficiency and compliance. Must have experience in overseeing multiple systems across an organization. Strong preference for experience with ADP Workforce Now.
  • Advanced Reporting Expertise: Exhibit proficiency in data interpretation by meticulously analyzing HR reports, crafting custom reports tailored to organizational needs, and uncovering actionable insights crucial for leadership to make informed decisions based off the need of the business.
  • Regulatory Compliance Proficiency: Demonstrate diligence in upholding compliance with labor laws, company policies, and regulatory mandates. Conduct thorough audits and implement corrective measures with urgency when necessary. Expertise in FLSA and EEO reporting is a must.
  • Lead System Integration & Implementation: Spearhead the integration, implementation, and refinement of HR processes and systems across the division, drawing from best practices and industry trends to drive efficiency, effectiveness, and organizational adaptability. Strives to create uniformity and clear processes across the division.
  • Support HR Due Diligence During Acquisitions: Collaborate with cross-functional teams to conduct HR due diligence during acquisition processes, ensuring thorough review and analysis of HR-related matters, including employee contracts, benefits, and compliance issues. Provide strategic insights and recommendations to facilitate smooth transitions and integration of new entities into existing HR frameworks.
  • People Strategy Development: Craft and execute people strategies driven by HR metrics, leveraging data-driven insights to optimize talent acquisition, retention, and development endeavors, ensuring alignment with work force needs.
  • Talent Management: Oversee talent management processes encompassing merit processes, wage/compensation reviews, and succession planning. Ensure fairness, transparency, and unwavering alignment with organizational goals.
  • Create & Provide Training: Develop and deliver comprehensive training sessions for regional leaders on innovative HR processes, including field tools, to ensure seamless implementation and alignment with operational objectives.
  • Accountability for End-to-End Processes: Assume accountability and responsibility for end-to-end processes associated with Payroll, Employee Life Cycle Management, Compliance, and HR Integration, ensuring seamless execution and adherence to organizational standards.
  • Supporting HR Team: Provide guidance, mentorship, and support to a team of HR professionals, fostering a collaborative and high-performing team environment. Partner heavily with HR Manager and Vice President of Human Resources to ensure the HR team has all tools required to operate efficiently.
  • Strategic Partnership: Cultivate dynamic partnerships with operational and finance leaders, extending support and strategic guidance to align HR endeavors with overarching business objectives.
  • Data Investigations: Execute data investigations into highly confidential matters, leveraging systems to gather and analyze data when needed.
  • Continuous Process Optimization: Champion a culture of commitment to continuous improvement by refining and optimizing HR processes. Drive efficiency, precision, and innovation to achieve operational excellence.
  • Team Collaboration and Confidentiality: Act as a collaborative team player, fostering synergy across departments and ensuring cohesive HR operations. Handle confidential information with discretion and integrity, maintaining confidentiality protocols to safeguard sensitive data and uphold organizational trust.

Qualifications/Special Knowledge Skills

  • Expertise in ADP Workforce Now or similar HRIS platforms; experience in implementation of field tool with HRIS strongly preferred.
  • Proven ability to lead system integrations and assist in performing due diligence during acquisitions.
  • Demonstrated experience in leading end-to-end HR operations and implementing innovative HR processes.
  • Exceptional leadership, communication, and interpersonal skills, with a proven ability to build strong partnerships and collaborate effectively across departments.
  • Strong analytical skills and attention to detail, with the ability to interpret complex data and derive actionable insights.
  • Sound understanding of labor laws, company policies, and regulatory requirements, with a track record of ensuring compliance and mitigating risks.

Education

Required

  • Bachelor's degree in Human Resources, Business Administration, or a related field required; HR certification (e.g., SHRM-CP, PHR) preferred.

Experience

Required:

  • Minimum of 5-7 years of progressive experience in HR operations management, with a strong background in HR systems management, regulatory compliance, and process optimization.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to stand, walk, use hands/fingers to handle or feel, and reach with hands and arms.

  • Prolonged periods sitting at a desk and working on a computer.
  • Able to walk, lift, reach, stoop, stand, grasp, balance, climb, kneel, crouch, and lift up to 15 pounds frequently.

Benefits

  • Competitive salary packages
  • Career advancement opportunities
  • Comprehensive benefit program which includes Health, Dental, Disability and Life Insurance that starts on first day of employment.
  • Employer Matching 401k program.
  • Paid Time Off and an incredible work environment.
  • Referral Bonuses.
  • Employee Assistance Program (EAP).
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