What are the responsibilities and job description for the Service-Technician (Class: A) position at Ascendance Truck Centers?
Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We're interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers!
OVERVIEW:
Ascendance is looking for an experienced, full-time Diesel Service Technician. This role is responsible for providing service to our customers while maintaining exceptional customer service. Duties can include cleaning, maintenance, visual inspection, and removal of parts and attachments. Installation with the help of proper manuals, report writing, disassembly, assembly, parts reuse evaluation, and reconditioning. The successful team member has at least one year of fleet, dealership, and/or technical school experience.
What We Offer:
As a Service Manager, you will play a crucial role in ensuring the smooth operation of our service department. Your expertise in diesel engine repair, customer service, sales, and preventive maintenance will be essential in providing top-notch service to our valued customers. If you are a highly organized individual with excellent leadership skills and a passion for the industry, we would love to hear from you. Join our team today!
Equal Employment Opportunity Statement:
Ascendance Truck Centers is an equal opportunity employer. We value diversity and do not make any discrimination based upon race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Our team is made up of individuals from different backgrounds and perspectives, who share a genuine commitment to diversity, inclusivity, and respect for each other.
DISCLAIMER:
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with this position. While this list is intended to be an accurate reflection of the current position, the company reserves the right to revise the functions and duties of the job to require that additional or different tasks be performed, or further education required with circumstance changes (such as: growth, workload, changes in personnel, technological developments, etc.)
OVERVIEW:
Ascendance is looking for an experienced, full-time Diesel Service Technician. This role is responsible for providing service to our customers while maintaining exceptional customer service. Duties can include cleaning, maintenance, visual inspection, and removal of parts and attachments. Installation with the help of proper manuals, report writing, disassembly, assembly, parts reuse evaluation, and reconditioning. The successful team member has at least one year of fleet, dealership, and/or technical school experience.
What We Offer:
- Great Culture & Team Environment
- Long Term Career Advancement Opportunities
- Paid Training
- Medical / Dental / Vision Insurance
- Health Savings Account
- Health Reimbursement Account
- Company Paid Life, Accident, and Disability Insurance
- 401(k) with company match
- Paid Time Off
- Paid Holidays
- Paid Parental Leave
- Manage and oversee the service department operations
- Provide exceptional customer service and maintain strong relationships with clients
- Ensure timely and efficient completion of all service requests
- Schedule and assign work orders to technicians
- Monitor and evaluate technician performance
- Train and mentor service department staff
- Maintain accurate records of service activities and customer interactions
- Collaborate with other departments to optimize workflow and customer satisfaction
- Stay updated on industry trends
- Strong knowledge of diesel engine repair and maintenance
- Excellent customer service skills
- Proven sales experience in the Lease & Rental industry
- Solid mechanical knowledge and understanding of preventive maintenance procedures
- Proficient in using computer systems for record keeping and communication purposes
- 2-3 years related experience in sales, truck rental, or leasing sales preferred not required.
As a Service Manager, you will play a crucial role in ensuring the smooth operation of our service department. Your expertise in diesel engine repair, customer service, sales, and preventive maintenance will be essential in providing top-notch service to our valued customers. If you are a highly organized individual with excellent leadership skills and a passion for the industry, we would love to hear from you. Join our team today!
Equal Employment Opportunity Statement:
Ascendance Truck Centers is an equal opportunity employer. We value diversity and do not make any discrimination based upon race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Our team is made up of individuals from different backgrounds and perspectives, who share a genuine commitment to diversity, inclusivity, and respect for each other.
DISCLAIMER:
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with this position. While this list is intended to be an accurate reflection of the current position, the company reserves the right to revise the functions and duties of the job to require that additional or different tasks be performed, or further education required with circumstance changes (such as: growth, workload, changes in personnel, technological developments, etc.)
