What are the responsibilities and job description for the Mailroom Clerk position at Ascendo Resources?
We are hiring for a Mailroom Clerk for a health insurance carrier that works with Medicare.
In this role you will help process mail in Medicare Enrollment Applications, managing incoming and outgoing mail, including the processing and uploading applications into the computer systems.
This role involves sorting, scanning, and entering data related to applications, ensuring accuracy and timeliness, and coordinating with other departments to maintain a smooth flow of documentation. Attention to detail, organizational skills, and adherence to privacy regulations (such as HIPAA) are critical for success in this position.
Key Responsibilities:
Mail Processing:
- Receive, sort, and distribute incoming mail related to Medicare enrollment applications.
- Prepare and send outgoing mail as necessary.
- Ensure timely processing of all mail in accordance with departmental guidelines.
Document Handling:
- Open and review Medicare enrollment applications for completeness and accuracy.
- Scan, organize, and electronically file documents using the company’s document management system.
- Identify and flag incomplete or incorrect applications for further review.
Data Entry & Management:
- Accurately input applicant information into the enrollment database or tracking system.
- Maintain accurate records of incoming and processed applications.
- Ensure data integrity and compliance with regulatory requirements.
Communication & Coordination:
- Collaborate with other departments, such as the customer service team and enrollment specialists, to resolve application issues.
- Communicate with external agencies, if necessary, regarding application status or missing information.
Compliance & Confidentiality:
- Adhere to HIPAA and other regulatory requirements related to the handling of personal information.
- Safeguard sensitive applicant data, ensuring confidentiality and security protocols are followed.
Qualifications:
- High school diploma or equivalent required.
- Prior experience in mailroom operations, document handling, or data entry preferred.
- Basic computer skills, including familiarity with scanning equipment and data entry software.
- Excellent attention to detail and organizational skills.
- Ability to handle sensitive information confidentially.
- Strong communication and teamwork skills.
Salary : $16
