What are the responsibilities and job description for the Residential Advisor position at Ascensa Health?
Ascensa Health (formerly St. Jude's Recovery Center) has been serving the Atlanta community for 60 years; providing comprehensive Substance Abuse Treatment and an integrated system of care. Our mission is to provide a behavioral health system of care that sustains long term recovery from the disease of addiction and co-occurring mental health disorders and returns the at-risk individual to their families and communities. Our staff are passionate about the work we do and come together each day to make a difference in the lives of our clients and the Atlanta community.
Currently, we are seeking Residential Advisors for the following:
Men's Residential and Detox- Full time 3p-11p
Men's Residential: Full time 11p-7a
Family Care Center: Full Time 11p-7a
All programs: Part time weekends- 3p-11p and 11p-7a
Duties include, but are not limited to the following:
- Meets and greets residents; checks guests and service providers in/out.
- Answering multi-line phones and responding to requests immediately.
- Able to understand and react to emergencies.
- Accurately maintain daily logs, records and forms.
- Ensure residents are supervised at all times by monitoring their whereabouts.
- Overseeing residents' well-being within bedroom spaces/overnight with 1 hour bed checks.
- Maintaining harmony by redirecting behaviors.
- Supervising individual needs including phone calls, laundry, and meals.
- Maintaining order and cleanliness by overseeing chores.
- Ensuring program rules and procedures are consistently applied.
- Respectfully reinforcing socially acceptable behaviors (i.e. manners, eating habits, safety, bully-free),
- Modeling and promoting self-esteem, healthy boundaries, good hygiene, and appropriate appearance.
- Teaching thoughtful decision-making and encouraging positive coping skills.
- Maintaining complete confidentiality for every resident, and modeling professionalism in all interactions. Protecting patients’ rights through strong adherence of HIPPA regulations
- Conducting house/room inspections, and (limited) body checks to secure potentially hazardous materials.
- Conducting drug screens.
- Monitoring interactions between residents.
- Overseeing and logging medications for individual residents.
- Completing Shift Notes
- Notifying the House Supervisor of all medical concerns, incidents, and other emergencies.
Qualified candidates will demonstrate the following skills/ abilities:
- Social perceptiveness and service oriented
- Punctual and self-disciplined
- High accuracy and extreme confidentiality a MUST.
- Detailed oriented and very organized.
- Ability to handle confidential and sensitive information.
- Ability to communicate effectively in-person and on the telephone.
- Ability to relate to persons with diverse educational, socioeconomic, and ethnic backgrounds.
- Ability to work quickly and multi-task.
- Ability to demonstrate high quality customer service.
Medical front office experience is a PLUS!
EOE/ Drug Free Workplace
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