Office Manager & HR Administrator

Office Manager & HR Administrator

COMPANY DESCRIPTION

ASG is an unconventional group of market-leading SaaS software companies, serving industries ranging from behavioral health to transportation to childcare. ASG believes deeply in the power of people and data to grow great organizations, and that sharing knowledge, expertise, and resources across its community of businesses drives exponential growth. ASG has acquired 45 businesses since its inception in August of 2016. We are backed by Alpine Investors and operated by world-class PeopleFirstTM leaders.  Founders of leading SaaS companies continue to trust ASG to grow their businesses and build even stronger legacies for the future. To learn more, visit www.alpinesg.com.

JOB DESCRIPTION

A core tenant at ASG is “People First”. We agonize over getting the right people on board, in the right seats, and fostering an environment where each person can find autonomy, mastery, and purpose in their work. The Office Manager & HR Admin has outstanding communication, organizational, and time management skills. This person also has strong administrative and IT skills with the ability to multitask and adapt in a fast-paced environment. A successful Office Manager & HR Admin at ASG displays strong problem solving and decision-making skills coupled with a deep understanding of the impact of anticipating the needs of the team vs. reacting. They have meticulous attention to detail, and excel at customer service for all employees by maintaining an organized and positive office experience. This is an exempt role that reports directly to the Director of HR with general oversight by the HR Generalist.

You’re Excited About This Opportunity Because You Will:

Office Management

• Be a key partner to HR throughout the on/offboarding process, including ownership of the maintenance and documentation of the on/offboarding process, building logistics, parking/building access cards and equipment management in coordination with Interlaced (external IT) and the HR Generalist
• Be the main point of contact for visitors to the Walnut Creek office, including candidates; coordinate conference room bookings, provide office and parking details and direct to appropriate internal contact for ad hoc items such as travel reimbursement
• Be the main point of contact for the San Francisco WeWork space, ensuring local employees are informed of building access, protocol and effective use of the space.
• Manage building vendors including HVAC, shredding, cleaning and parking, and act as the first point of contact for the property management team.
• Pick up the HoldCo mail and organize by operating company on a weekly basis
• Coordinate HoldCo events including weekly lunches and happy hours, social events, seasonal office events, employee milestone celebrations and other surprise and delight moments in coordination with the CultureSquad
• Order and stock the office supplies, and help manage the office budget in partnership with the CFO and Director of HR.
• Handle event management in partnership with the Director of Operations including: Quarterly renewals, annual CEO community retreat, annual HoldCo retreat and other ad hoc events.
• Provide executive support to the leadership team including event planning and meeting logistics (board meetings, CIT interviews etc.), and other ad hoc requests.
• Serve as the primary point of contact for swag vendor, helps coordinate surprise/delight moments, new hire/founder swag ordering, etc.
• Coordinate with our vendor to update our company logos wall post-acquisition.
• Maintain our internal Google calendars with employee birthdays, work anniversaries and company holidays, with monthly recaps sent to the COO with important milestones

HR Administration

• Assign required training to all new hires - P&P, OPP, WWM, harassment prevention training, DEI training, etc.
• Own the data administration for quarterly employee engagement surveys  via Culture Amp including documentation of results with a high degree of accuracy.
• Maintain the integrity of people systems including but not limited to: CultureAmp, Bonusly, Small Improvements, and Paradigm REACH, and maintains accurate records in all systems by performing regular audits and reporting
• Own the data administration for quarterly ASG-wide security training system in partnership with the CISO and HR Generalist
• Assist with ad hoc projects as needed.

We’re Excited About You Because:

• 3 years of experience in office management, event planning, and general administrative duties
• Excellent written and verbal communication skills
• Strong culture carrier - brings energy and creativity to create a positive office environment
• Innately proactive - anticipates the needs of individuals as well as the rhythm of the business and office needs ahead of time
• Works well under pressure and able to reprioritize to meet tight deadlines
• Highly computer literate with capability in email, and related business and communication tools
• Fantastic organizational and time management skills; works with a sense of urgency and has a high say/do ratio
• Able to work autonomously; strong decision-making and problem solving skills 
• Meticulous attention to detail