Verizon Customer Service Representative

El Cajon, CA Full Time
POSTED ON 5/7/2024

We are a marketing firm that focuses on working with some of the latest telecommunication companies in the world. We have committed ourselves to ensuring that our customers have high-quality service at all times and that all exigencies have been met in a timely manner. This is why we are currently hiring for a Verizon Customer Service Representative to help continue to develop our team's customer communication, to help maximize sales, and to prepare for the next level into management. The Verizon Customer Service Representative will prepare for the next level into management so that they can continue to expand as the company grows and learn how to manage a marketing campaign.

The Verizon Customer Service Representative will aid in increasing our market share, help with new customer acquisition, and be able to provide great customer service to our clientele. The right candidate will have a passion for leadership development and organization with a focus to continue to improve the overall company. Since our company specializes in working with large telecommunication brands and is growing at a tremendous rate, the Verizon Customer Service Representative will have the opportunity to learn all the necessary skills and knowledge on our services in order to lead and train others. Our goal, in the Verizon Customer Service Representative position, is to successfully have them professionally represent our clients as well as provide them with the right tools in order to have them fully manage campaigns.

Verizon Customer Service Representative Responsibilities:

  • Responsible for overseeing all aspects of the customer experience and guiding new customers through the process of purchasing new products and services
  • Act as liaison for the client and the consumer with the goal of driving sales
  • Utilize a positive track record of multi-state and international account management to maintain positive business relationships
  • Conduct ongoing territory research to maximize client revenue
  • Maintain a high level of product knowledge and in order to provide solutions and answer client inquiries
  • Attend quarterly seminars for ongoing training and skill development
  • Communicate and implement new ideas with confidence by conducting market and brand research that is relative to the accounts assigned
  • Review strategies and track campaign progress to increase profitability and reach

Verizon Customer Service Representative Qualifications:

  • Some experience working as a bridge between customers and clients or in a leadership role.
  • Strong communication skills in order to effectively communicate with other team members and the company's customers in a professional approach.
  • Must have a student mentality in order to receive our outstanding training and maintain the knowledge and extend it to others.
  • Have a passion for helping coach and training others and working in a team setting
  • Will have a strong desire to grow and develop new skills that will allow them to grow in their careers and allow our company to expand to other market territories.

Job Type: Full-time

Pay: $45,000.00 - $54,000.00 per year

Benefits:

  • On-the-job training

Experience level:

  • 1 year
  • No experience needed
  • Under 1 year

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work setting:

  • In-person

Work Location: In person

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs that are on the Verizon Customer Service Representative career path.

Click the checkbox next to the jobs that you are interested in.

Income Estimation: 
$40,803 - $52,169
Income Estimation: 
$46,964 - $59,384
Income Estimation: 
$40,803 - $52,169
Income Estimation: 
$46,964 - $59,384
Income Estimation: 
$35,346 - $44,296
Income Estimation: 
$40,803 - $52,169

Sign up to receive alerts about other jobs with skills like those required for the Verizon Customer Service Representative.

Click the checkbox next to the jobs that you are interested in.

  • Customer Interaction Skill

    • Income Estimation: $40,156 - $52,962
    • Income Estimation: $35,741 - $44,029
  • Customer Support Policies, Standards and Procedures Skill

    • Income Estimation: $40,156 - $52,962
    • Income Estimation: $35,741 - $44,029
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Verizon Customer Service Representative jobs in the El Cajon, CA area that may be a better fit.

Verizon Customer Support Associate

Babylon Management, Escondido, CA

Customer service representative

U-Haul, Escondido, CA