Banquet Server

Summary
ASM Global, the world's leading venue management and services company, has an excellent and immediate opening for the position of Banquet Server - ASM Global/ Capital One Hall. This individual will serve as FOH and support the Food & Beverage Manager in a premier food & beverage operation as well as support the Dept. in the food service of the facility including: fine dining, private catering to include off site & events, concerts, concessions and the Biergarten/Skypark food experience.

Project Description
Capital One Hall (Tysons, VA) , is a multi-venue theater complex presently under construction at Capital One Center, located on the campus of Capital One headquarters in Fairfax County in the Commonwealth of Virginia. Capital One Hall features a 1600 seat performance hall, a 250-seat black box theatre, a rooftop park encompassing a 150 seat amphitheater and an authentic Biergarten. The venue encompasses a spectacular Grand Lobby (approx. 500 seated) and Terrace, both spaces perfect for unique performances, pre-show activities, smaller musical acts, corporate gatherings, and social events. This extraordinary, state of the art facility is located directly off the silver Metro line making it easily accessible locally and out of Washington D.C. proper. The anticipated performance season will run 12 months a year and will host a diverse, eclectic mix of entertainment including live music concerts, comedic acts, festivals and will proudly host many Fairfax County theatrical and symphonic groups including but not limited to organizations such as the Fairfax Symphony Orchestra, Washington West Film Festival and Ravel Dance.

Capital One Hall is owned by Capital One and this extraordinary complex will open in the Fall of 2021 under preeminent support services by ASM Global, a Los Angeles based company and world leader in facility management.

Essential Duties and Responsibilities
The following duties to be assigned as directed by the Food & Beverage Manager/Banquet Captains

Reports to work in proper uniform according to the scheduled time.
Follows instructions for each event as given by the managers and captains of Food & Beverage
Assist with collecting, polishing and set up of all banquet equipment to include flatware, china, glassware and serving pieces, banquet tables, chairs and linens etc. for each event
Serves alcohol under the ASM Global SAVOR Safe guidelines
Works in all Catering, Concessions, Food Trucks, Golf Rental and Restaurant outlets
Possible off site catering events
Assists with preparing garnishes, bar kits, beverages, bread and condiments etc.
Assists with cleaning all banquet equipment including cleaning and filling salt & pepper, condiment, bread etc.
Create and execute the logistics of delivery of all food to prospective functions and outlets including preparation and set up of event room and dishing area when necessary
Prepares tables with place settings and builds buffets as instructed by the Food & Beverage Manager and or Banquet Captain
Attends pre-function meetings for briefing of event details and any line ups by managers or captains
Always provides friendly and courteous customer service to guests and co-workers
Remains at assigned station and performs duties as assigned according to each event
Reports any customer service and or/complaints to Banquet Captain and/or F & B Managers
Breaks down tables, chairs and banquet equipment after each event ensuring it is clean for the next day
Cleans and returns all serving pieces to their proper storage area
Adheres to strict grooming standards and policies of the company
Flows service standards, procedure, and guidelines.
Delivery, set-up, service and breakdown of all equipment and food & beverage as assigned to prospective functions and all outlets
Deep cleaning as assigned
Cleans all banquet wares efficiently and safely
Removes debris from prospective banquet areas after events show ready for the next day
Takes trash to proper receptacles and uses proper disposal methods, for trash and composting containers
Deep clean and sanitizing equipment as assigned
Quick with counting and simple arithmetic
Follows all food safety instructions, HACCP, and the Food Code
Works efficiently with a production schedule, to meet business demands as directed for all of the venue spaces as directed by F & B leadership
Provides the highest quality service to guests, temporary staff and co-workers, always
Train and supervise employees / temp labor under his/her supervision
Assists with opening, closing and months end inventory counts, and duties as assigned
Assists with end of year wares and equipment counting and maintains and organizes all wares in their proper storage area
Sets-up side stations and completes side work prior to events
Maintains a sanitizer bucket at proper dilution, always
Ensures all products are properly wrapped, labeled, and dated
Operates equipment (coffee, tea, bar equipment) according to use and safety instructions
Keeps work area clean, organized, and sanitary
Cleans and organizes workstation at end of shift to ensure safety guidelines are maintained and the stand/ station is ready for the next shift
Practices FIFO (First in First Out) for all products to ensure proper rotation
Attends and participates in Food Production meetings as instructed
Performs all skilled labor as classification dictates
Leads by example, represents with a polite and can-do attitude
Other duties as assigned by the Director of Food & Beverage and/or F & B Manager


Supervisory Responsibilities
Responsibilities include training employees as well as planning, assigning, and directing work, when manager requires. Works closely with all F & B managers and kitchen staff

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

At least three years' experience as a server in high volume banquets, restaurants (with banquet facilities), arenas or hotels
Experience with upscale dining in a restaurant or similar type facility preferred
High school diploma or GED preferred
Knowledge of Banquet Event Order (BEO) preferred
ining in a restaurant or similar type facility preferred


Skills and Abilities

Ability to use and maintain basic food service and kitchen equipment
Ability to train others in the use of basic food service and kitchen equipment
Strong communication skills and the ability to read, write, and understand English
Ability to interact with all levels of staff ability to quickly identify problems and resolve them
Excellent organizational and planning skills
Strong customer service orientation
Excellent communication and interpersonal skills
Ability to work with limited supervision
Ability to interact with all levels of staff including management
Ability to work flexible, irregular hours as dictated by the restaurant levels/event schedule, including nights, weekends, and holidays
Must be compliant with Health Codes\Must be able to adapt to change in the work environment, managing, competing demands, frequent changes, delays, or unexpected events


Other Qualifications:

Serve-safe certified preferred


Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and walk. The employee must regularly lift and/or move up to 50 pounds 10 minutes at a time.
Constant reaching, standing, bending, walking and stooping. Performing work through repetitive eye/hand coordination. Noise levels in the work environment can be moderate to loud. Irregular hours as indicated by events. Must be able to balance and have good manual dexterity. While performing the duties of this job, the employee is regularly required to move around the facility: to stand for long hours: talk and hear. This position may require work inside or outside of the building as needed by events possibly even off site.
This job description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The knowledge, skills and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training. The company reserves the rights to modify, supplement, delete, or augment the duties and responsibilities specified in the position description, in the company's sole and absolute discretion. Duties other than those expressly specified may be assigned from time to time.

Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Free employee parking.