Logistics Manager

DEPARTMENT: Operations JOB TITLE: Logistics Manager REPORTS TO: Operations Manager SUPERVISES: Full and Part-Time Staff FLSA: Salaried/Exempt * * * * * POSITION SUMMARY Under general supervision of the Operations Manager, the Logistics Manager coordinates, supervises, and directs personnel and contractors during daily activities. He/she is closely involved in the successful execution of events and maintenance activities at the Convention Center by performing the necessary duties personally or through coordinating and supervising other team members. This position ensures that the maintenance, operations and housekeeping tasks of the venue are completed prior to, during, and after the event as required. The Logistics Manager will ensure that goals and tasks, which have been delegated by the Operations Manager, are being overseen and that his/her team successfully completes all requirements and requests in a timely manner. The Hampton Roads Convention Center is a fast-paced environment requiring regular multi-tasking and overlapping deadlines. The working schedule will vary and will include extended and/or irregular hours including nights, weekends and holidays as needed. The Logistics Manager must have the ability to walk extended distances and climb stairs. MAJOR RESPONSIBILITIES Manages employees in various functions, to include event setup, conversions and tear down, facility inspections, maintenance, scheduling, and light constructions. Directs, supervises and schedules all aspects of Operations including event staffing, grounds, maintenance, housekeeping, setups and change overs. Directs and motivates subordinates in a respectful manner to keep moral at a high level. Must be able to work well with others. Communicates and manages staff to execute relevant event information in order to ensure all tasks are completed per Event Request details to sure facility readiness and smooth operation. Manage full and part-time staff to include interviewing, hiring and training; planning, assigning and directing work; appraising performance; addressing complaints and resolving problems. Develop operating procedures that conform to corporate standards, customized to the specific needs of the facility and consistent with the goals and objectives of the client, facility and corporation. Implement and train all employees on the operating procedures, emergency plans, and safety/risk management policies that conform to corporate standards. Prepares written disciplinary actions, memos. Develop, recommends and plan preventive maintenance programs for facility equipment/repairs and systems through ASM’s ALTUM and manage work order process. Maintain current Globally Harmonized System (GHS), former Safety Data Sheet (SDS), on all products and ensure proper labeling and warning are posted. Manage and direct cleaning tasks of operations crew to perform daily, event and regularly scheduled cleaning services. Responsible for directing the overall maintenance of the venue, including: carpet repair/cleaning, office cleaning, housekeeping, and other repairs/maintenance as needed and logged. Ensure adherence to safety codes, ensuring adherence to OSHA and other safety related codes. Interacts with other divisions regarding facility conditions. Continual inspects facilities before, during and after assigned events or clean-ups. Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. Assist in the preparation, negotiation, and review of service agreements with vendors including, consumable products, landscaping services, and trash and recycling services. Manage building related projects and prepare written documents and reports. Conduct regular staff/department meetings in align with GBAC certifications Perform other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES: Bachelor’s degree from an accredited four-year college or university, preferred. Three (3) years related experience and/or training in the public assembly industry in an operations position; or an equivalent combination of education and experience. Possess leadership skills and experience in supervising/training personnel, scheduling, time management, and purchasing procedures through verbal or written communications. Must be able to speak, read, and write English fluently. Ability to be a team player and to work well with others. Must possess excellent organizational, communication, and planning skills. Basic Microsoft Office skills (Word, Excel, Outlook) and ability to learn required business systems. Experience in proper cleaning solutions and overall repair/maintenance. Ability to work evenings, nights, days, holidays, and weekends as required. This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training. ASM is an Equal Opportunity/Affirmative Action employer, and encourage Woman. Minorities, Individuals with Disabilities. And protected Veterans to apply. VEVRRA Federal Contractor. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.