What are the responsibilities and job description for the Fitness Director position at Associa?
Responsible for all resident sports (except golf), fitness programs and activities in the fitness centers and
outdoor sports centers, except golf, and overall operation of the Fitness Department. Ensures that all
support and service is conducted and fulfilled in a manner consistent with the standards, goals and
objectives of the Association, Board of Directors, General Manager and the Health and Fitness Advisory
Committee.
Sun City Shadow Hills in Indio, CA. consists of two fully equipped Fitness Centers, two Outdoor pools
and spas, Olympic size indoor pool, and spa, indoor walking track, and Aerobics Studio. We currently
offer 35-40 fitness classes per week as well as several Health & Wellness Lectures and special scheduled
events throughout the year.
Key Duties:
1. Recruit, Hire, Train, Manage, and evaluate staff
2. Selection and orientation of Front desk staff, Group Exercise Staff
3. Supervise recruitment efforts and staff selection process ensuring safe and efficient operations
4. Recruit new employees
5. Update job descriptions as needed
6. Fit staffing needs into Budgetary constraints of program
7. Provide staff training and supervision
8. Develop and operate the systems, policies, and procedures directly related to Fitness
9. Department operations
10. Manage and mentor staff, Group X Instructors – approximately twelve (12) Instructors and six
(6) Front Reception staff persons
11. Plan and conduct ongoing training and development programs for staff
12. Prepare written materials to educate and train staff and to assist with resident orientation
13. Responsible for implementation of Department rules and reporting rule violations
14. Communicate regularly with staff about important issues, program needs and evolving policies
and procedures
15. Delegate work to appropriate fitness staff employees
Administration:
1. Oversee card swipe program and fitness center access issues
2. Prepare reports regarding equipment usage patterns
3. Recommend purchases of equipment and fitness supplies, and a long-term equipment replacement
plan
4. Interface professionally and positively with residents
5. Demonstrate exceptional customer focused skills
6. Ability to address residents needs and resolve issues with diplomacy and tact
7. Interact with vendors regarding equipment purchases, delivery, scheduled preventative
maintenance, needed repairs and billing
8. Maintain accurate purchase and service records; Advise on the maintenance, placement and
purchasing of all fitness equipment.
9. Assist with customer relations as needed
10. Provide an effective safety/risk management program and procedures for emergency care of
participants
11. Coordinates Fitness communications including department sections of Club website and
Newsletter
12. Monitor budget on ongoing basis
13. Prepare a monthly Fitness Report for the Board of Directors
14. Attend monthly Board Meeting
15. Attend monthly Health & Fitness Advisory Committee Meeting
Instruction and Outreach:
1. Develop and coordinate fitness center programs, Health and Wellness Lecture series, Health
Fair, Health and Wellness Expo, retreats, special events
2. Assess, plan and implement staff specific fitness programs, market and communicate
3. Teach/Instruct 2-3 Fitness classes, at no charge to the residents
4. Facilitate and coordinate the Wellness Book Club classes
5. Provide Fitness equipment orientation sessions (instruction on correct and appropriate use of
equipment) for residents at regular intervals and varied times throughout the year, with
emphasis at beginning of season
Technical:
1. Develop and execute a system or routine maintenance, a schedule of daily, weekly, quarterly,
and annual maintenance to ensure proper working condition and adherence to warranty
requirements
2. Ensure the Fitness Centers are in safe conditions for members/residents
3. Oversee routine equipment maintenance and cleaning and train others to assist
4. Inspect equipment and perform preventive service
5. Inspect cleanliness of facility and report problems
6. Maintain accurate service records
Personal Attributes:
1. Work well with others
2. Have keen problem-solving skills
3. Have a strong Operational Management record
4. Be a mentor to others
5. Be personally effective and organized
6. Have the entrepreneurial spirit to create new programs and respect what currently works for
the membership
7. Be member focused-dedicated and delighted to meet the expectations and requirements of
the members and their guests
8. Posses high energy and genuine desire to interact actively with the membership on a
professional and hospitable level
9. Have strong time management abilities, concentrates efforts on the more important priorities
10. Enjoys public speaking
Non-Essential Duties:
1. Perform other duties as designed or needed for the fitness centers and any additional duties as
assigned by the General Manager.