Receptionist

Delivering unsurpassed association management services to communities since 1979, Associa leads the industry operating more than 180 branch offices across North America and employing 10,000 team members dedicated to serving nearly five million residents who are part of the Associa family. With unrivaled industry expertise, safeguarded finances and trailblazing innovation, Associa provides solutions designed to help communities achieve their vision. To learn more go to www.associaonline.com.

Job Description

• Operate multiple-line telephone system handling all incoming calls promptly and professionally.
• Transfer all calls to the appropriate person or executive assistant.
• Ensure that the telephone lines are open and functioning properly and the reception desk is covered during business/working day and that the phones are transferred appropriately (after hours, weekends, holidays, early closings, etc.)
• Handle crisis calls by remaining calm and courteous and assure the caller you will stay on the line until their call is transferred to live assistance. Notify management of problems within the receptionist area.
• Greet all visitors and announce their arrival to the appropriate person in a professional and courteous manner.
• Receive mail and deliveries and distribute according to office procedures.
• May prepare outgoing mail.
• Under general supervision and as directed, perform a wide variety of administrative duties such as preparation of projects using word processing, spreadsheet and/or graphic software, proofreading and binding, or with more complex and detailed projects such as research, collection and compiling of data, then maintaining, or manipulating a moderately complex, computerized database and/or spreadsheet for recording that data.
• Perform other general office/administrative duties as assigned.

Qualifications

• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of general office equipment (copier, fax, phone systems, etc.).
• Confidentiality and discretion in the performance of all duties and responsibilities.
• Self-motivated, proactive, detail oriented and a team player.
• High School Diploma or GED Required

Additional information

All your information will be kept confidential according to EEO guidelines.

Job Type: Full-time

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Candidate must be able to successfully complete a background check and a drug screen in order to be considered for this position.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Receptionist: 1 year (Preferred)

Work Location: One location