What are the responsibilities and job description for the Account Manager position at Aston Carter?
Our mission is to be the customer's first choice for electrical raceway and complementary high value products, by providing unmatched quality, delivery and value based on sustainable excellence in strategy, people and processes.
POISITION BASED OUT OF Harvey, Illinois
That is why our employees call this the “love-what-you-do” line of work!
- By joining the team, you can expect to receive a competitive salary in addition to a comprehensive benefits package including medical, dental, vision, 401(k) with company match, a generous maternity/paternity leave, flexible spending accounts, tuition reimbursement, as well as life, accident and disability insurance.
- In addition, they offer wellness programs and employee assistance resources to help employees achieve a healthy work-life balance.
Description:
The Customer Service Account Manager will be responsible for...
• Handle all aspects of customer service, including entering, tracking and invoicing orders and releasing material for shipment
• Provide order status to agent/customer on all open orders
• Heavy communication (via email and telephone) with customer base to handle all orders, inquiries, and follow up in a prompt and professional manner
• Communicate and coordinate with cross functional departments such as demand planning, pricing, traffic, quality, and accounts receivable.
• Promptly responding and assisting agents/customers with damaged shipments and/or mis-shipments.
• Check and maintain pricing levels and quotes across all orders and products lines
• Prioritize orders to traffic by Distribution Facility
• Manage Regional Territory and agent standard processes
MUST HAVEE Skills & Qualifications:
• 3 plus years of experience in a sales or OFFICE customer facing role in a manufacturing or related industry
Pay Rate Min
$24.00
Pay Rate Max
$27.00
Experience Level:
Intermediate Level
jofunes@astoncarter.com
312.601.8721
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary : $24 - $27
