What are the responsibilities and job description for the Call Center Agent 100% Remote position at Aston Carter?
Hiring 100% Remote Customer Service Reps/Open Enrollment candidates to join the team! Must have your own computer w/ camera for the first 3 weeks!
Job Description:
- Verify eligibility for coverages/review healthcare options etc.
- Deliver the highest level of customer service experience
- Reset passwords, assisting with creating accounts, uploading documents
- Engage with customers over the phone and reply to online chat inquiries
- Help customers manage their accounts
Qualifications:
- Must have your own computer with a camera for the 1st 3 weeks of training, then equipment will be provided after
- 1 years of customer service experience (open to retail, hospitality, food industry)
- Ability to work within multiple screens and comfortable handling phone calls
- Must be open to work a 40 hour week, 8 hour shift, Mon-Sat from 8am-7pm EST
**If Interested:
Please apply to the application!
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary : $15 - $16
