What are the responsibilities and job description for the Customer Care Agent position at Aston Carter?
Aston Carter is seeking individuals who are looking to kick start a career in customer service with a growing company in Lombard! This position is perfect for those who have strong customer service experience in any industry. All candidates are welcome to apply.
Job Description:
Customer Care Agent
- Provide excellent customer service over the phone and perform basic data entry tasks.
- Manage a high volume inbound calls per day assisting customers billing and payment services for traffic violations.
- Resolve customer complaints over the phone in a warm and timely manner.
- Prior call center experience is a plus, but not required!
Benefits of the Position:
- Monday – Friday, 7:30am – 4pm schedule
- Ability to work from home based on performance
- Pay starting at $15.50/hr with raises at 6 months and 1 year
Expected Start Date: ASAP
Location: Lombard, IL
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About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary : $16
