What are the responsibilities and job description for the Customer Service Representative position at Aston Carter?
Job Title : Claims Customer Service Representative
Job Description
Join our team as a Property Damage Customer Service Representative, dedicated to servicing property damage claims efficiently.
In this role, you will check the statuses of claims for updates, provide necessary information, and answer questions via phone and email, ensuring high-quality support and customer satisfaction.
Hard Skills
- 1 year of high volume call center experience
- Experience with servicing Property Damage claims for auto
Soft Skills
- Strong communication skills
- Ability to handle high call volumes
- Customer-focused approach
Job Type
This is a contract position with a duration of 6 Month(s).
Work Environment
Initial training will be conducted in-office for 2 weeks, followed by a transition to a fully remote setup. Working hours are set from 9 : 00 AM to 5 : 30 PM or 9 : 30 AM to 6 : 00 PM.
About Aston Carter :
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.
We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.
With offices across the ., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
