What are the responsibilities and job description for the Customer Support Rep position at Aston Carter?
Experience Level:
Entry Level- This job position's start date is July 25th
If you want to send me an email or text with your resume and contact info I can get you information a little more soon.
Ellie Garrett- 213-300-3402 - egarrett@astoncarter.com
This is a call center environment. Training is 2-4 weeks (all depends on how well you can progress and how serious you take training) and after you will either go remote or hybrid. A laptop will be issued out along with any other equipment needed to do this job.
Job Description:
- Examines, assesses, and combines data to provide information on benefits and group insurance programs and utilization.
- Pinpoints needs for modification or changes in program design and administrative procedures.
- Records employee enrollment in benefits. Explains and interprets more complex aspects of company insurance programs to employees and dependents.
- Utilizes specialty in a more complex aspect of the Benefit Clerk duties, requiring more in-depth knowledge of benefit programs, company policies, and administrative procedures than the Benefit Clerk.
- This is a paraprofessional job and excludes jobs whose responsibilities typically require a four-year college degree. All are welcome to apply.
Special Skills:
- Customer service oriented
- Confident and comfortable on a phone
- Call center, retail, sales, recruiting, data entry, or any fast pace experience
Testing Requirements:
There are 2 tests - one is a 3 minute typing test and the other takes 30 minutes and is an audio typing test (listen and type what you hear).
Must be able to type 35-45 WMP.
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary : $19
