What are the responsibilities and job description for the Dispatcher Opportunities In Concord - Hiring Now position at Aston Carter?
Description:
Accept and respond to incoming monitoring signals, manage incoming phone calls and customer requests and assist in training new dispatchers.
Handle 100 inbound/outbound calls on a daily basis.
Answer and follow-up incoming signals, alarm and trouble.
Initiate outbound calls to customers, police agencies and emergency contacts.
Provide customer service when needed. Coordinate with service technicians regarding service issues.
Process daily printouts of alarm activity.
Identify solutions to daily problems.
All other miscellaneous responsibilities and other duties as assigned.
Skills:
call center, customer service, retail, data entry
Top Skills Details:
call center, customer service, retail, data entry
Additional Skills & Qualifications:
Requirements: Best Candidates will have 1 years of call center experience OR 1 years of customer service experience is acceptable as well but the candidate will have to really sell "why" they would be an excellent fit.
24/7 availability working in a 4x10’s environment. Training schedule is M-F 7am- 15:30.
Experience Level:
Intermediate Level
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary : $20