What are the responsibilities and job description for the Entry Level Customer Service Representatives - $18/hr. - Alpharetta, GA Office position at Aston Carter?
Currently Seeking Hybrid Customer Service Representatives in the Atlanta (Alpharetta) Georgia Area!
**For immediate consideration, please email twynder@astoncarter.com a brief introduction and attach your resume!!!**
Experience Level:
Entry Level
Job Description:
• Answering customer related questions, inquiries pertaining to their purchases etc. (you'll receive approximately 200 phone calls daily)
• Process correspondence in an accurate timely manner
• Perform miscellaneous task as assigned
• Strengthen legal and operational compliance by strictly following all company policy and procedure
• Adheres to appropriate Compliance policies and procedures
• Identify root cause of customer delinquency; generate effective solutions for AHFC and customer by using negotiation skills and educating the customer.
• Maintain enthusiastic and positive attitude
Additional Skills & Qualifications:
- Bachelor degree preferred.
- Good understanding of navigating Microsoft Word, Excel etc.
- High level customer service experienced required.
- Call Center Experience preferred but not required.
- Held at least one year at each job listed on your resume.
- Open to working from home AND in office (hybrid schedule) (Training is ON SITE at Alpharetta Office and then remote afterwards)
Experience Level:
Entry level
**For immediate consideration, please email twynder@astoncarter.com a brief introduction and attach your resume!!!**
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary : $18
