Healthcare Customer Service Representative

Aston Carter
Rancho Cordova, CA Other
POSTED ON 6/19/2023 CLOSED ON 7/4/2023

What are the responsibilities and job description for the Healthcare Customer Service Representative position at Aston Carter?

Customer Service Represeantive

Rancho Cordova, CA - $18HR

Highlight:

  • Industry: Health Care & Call Center
  • Employment Type: Contract to hire- (6 Months)
  • Location: Rancho Cordova, CA

Aston Carter is searching for a health care customer service representative who has experience with high volume of inbound calls within a call center environment.

Benefits of this Role:

  • Sick time
  • 401K
  • Access to health insurance

Direct Employee Benefits:

  • 100% paid by employer health care benefits (Medical, Dental, Vision)
  • PTO
  • 401K

A Day in the Role:

  • Answer phones and provide information to callers; Take messages and route calls as appropriate.
  • Understand the organization and help navigate patients through it.
  • Maintain office appearance on a daily basis.
  • Schedule appointments
  • Copy and shred as directed
  • Remind patients of upcoming appointments.
  • Facilitate new patient registration.
  • Receive and process fees or credit card payments prior to client appointments.
  • Determine client/patient eligibility.

Requirements:

  • 1 years oh health care call center experience
  • Experience with taking high volume of inbound calls
  • Good tenure 1 year in each position
  • Must have at least high school diploma

NEXT STEP:

  • The Aston Carter recruiting team will reach out to you to discuss next steps in 5-10 business days.

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Salary : $18

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